Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6004 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 6,004 reviews
  • Rated 5 out of 5 stars

    A good companion but expensive.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way that it just works flawlessly without being too complicated, keeps things simple, the battery is good and can be charged in 30 mins to get somewhere between 30-40% in you are in a hurry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my watch , use all the time. Have a great apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase electronics at Best Buy as their insurance is no hassle and is taken care of in house. You don't have to send it off to some 3rd party program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service of the geek squad any time I purchase something from Best Buy I will get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the real MVP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was having issues with her Galaxy watch, the geek squad assessed her watch and determined we could do a claim. They gave me money back in the form of a gift card in which I used to buy her the latest. Geek squad has always been one of the best protections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch broke down and since I purchased the 2 year plan I was able to get a giftcard and get a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the peace of mind and long enough to protect the device for about as long as it will be useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for a wearable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me in my short ownership of a smart watch in that I got a full refund for it being defective out-of-the-box because the watch was no longer being sold at Best Buy. I would say that for a wearable, it's a necessity. You can never say when or what might happen to your watch, but you'll be covered for whatever and whenever it happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to replace a broken watch. They have small batteries and have the potential to take damage easily. Last time I walked into BestBuy with a broken watch that was my fault and walked out with a new one still in the box. The extended warranty isn’t even debatable on a wearable. Buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mointed the tv fast and where very perfessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic Touch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my watch functions. Thinking that I had tried everything, including a reboot, I decided to take it in for help. They worked their magic including a reboot that I also tried and walked out happy with a working watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it and save yourself trouble

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan was super simple to use, just bring the product in and tell them your account details. I have used this to replace a smart watch and wireless earbuds. Both times I was in and out of the store in 5 minutes. If you get a product that might get damaged physically (or has a battery that might die), make sure to get the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty. Every time I crush a watch, or it goes bad, they replace it with no questions asked! All I pay for is the warranty fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase available protection plans on expensive items... especially technology and I'm so glad I did! After 1 year and 9 months, I was getting an error message on my watch. I took it to the geek squad, they said it needed replaced, didn't have the same watch in stock.. I paid the difference for the newest watch (about $20) and had a new watch (purchased the protection plan again) within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have insurance on electronics because you never know when it’s gonna go out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good thing to get with anything you buy. They just don't make things like they use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase accidental protection plans on my products. this came in handy when my fitbit charge 2 stopped working out of no where. I took it to best buy. they looked at it and simply told me to get a new one. I got my new fitbit free since I purchased this warranty the first time around and I purchased it again when I had to replace my fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing watch during my 12 hours shift. I’m able to listen to music without my phone. This also comes in handy while running.. Price is high on watch but worth the money:

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all your electronic devices. They are always nice ans helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nothing like protection for your toys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used warranties from bestbuy a few times to replace items that otherwise would have been very costly to replace over the years, an example would be a dlp tv in which the bulb went out, and i contacted bestbuy they sent a tech with a replacement bulb and after replacement it was like i had a brand new tv, the tv is now on its 3rd owner and still going strong gotta love a well built device and a well served warranty to save your investment.

    I would recommend this to a friend