Customer Ratings & Reviews

Great service, worth the price. It is a good investments.

Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared

This insurance has came in handy so many times! Gives me peace of mind

I had this protection plan on my Galaxy active watch and boy was it a life saver. For some reason the watch started acting up and not wanting to turn on like 2 months before the protecting expired. I walked in had them inspect it and boom i got my money back to buy another watch.

We haven't needed to use this, i am happy to have not had too however we bought the coverage ad usual for the "just in case" situations.

I like the ease of use and its ability to track my fitness journey accurately. I dislike having to take it off to charge it since it can track my sleep patterns. Otherwise it works the way I expect it to.

great watch. has been entertaining to watch them use it

I don't think that I am particularly hard on the various products that I purchase, but on the rare occasions when something has broken or failed, I have had no problems getting a new replacement with the Geek Squad Replacement Plan. As I always say - Murphy's Law - if it's going to break, it'll be the day after the manufacturer's limited warranted expires.

I used this plan for the 1st time. I broke the band on my Samsung watch. I thought they were going to fix the band, Instead they replace the entire watch. This was a plus. I never expected the entire watch replace. I recommend everyone by the protection plan.

Had to replace a smartwatch, and I had purchased this protection plan to go along with it. No hassle from Best Buy when I came in to make a claim, and they even let me pick out my new watch right then and there. I don't normally recommend service plans for electronics, but for things like wearables, they're a great deal, especially if you plan on working out with them on.

I love this watch. It has so many things you can do and I have a lot of medical issues. I can do a lot of them on this watch.

Great protection for the gift I gave my best friend! I feel protected knowing she will be able to get her watch fixed if anything happens!

buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

Awesome guys and very respectful and professional!!!!

I'm very grateful that I have the opportunity to have a protection plan on this watch.

So glad I bought this for my smart watch....the watch stopped taking a charge and BestBuy had a new watch in my hands withing about 10 minutes. Usually not a fan of these types of service plans because there is always a catch to using them....not here....it was worth every penny in this case!

I may not get this for every purchase, however there are some that I would not recommend leaving it off the purchase table. Small electronics, like smart watches, quality earbuds, computers, televisions, etc are items I would highly recommend it on... Has saved the day more than once.

I purchased an extended warranty, 2-Year Accidental Geek Squad Product Replacement, offered for my Samsung Galaxy S3 because it's simply the smart thing to do. It's something you wear that is constantly at risk from hitting or bumping with something else on a daily basis. If one of those "bumps" is a little harder than most you can feel safe that Best Buy has your back.

Been great so far..................................

I got my Blaze as a gift, but went out of my way to get the service plan on my own. Why? Because Best Buy will replace it in the store should anything happen to it. For those who cannot live without their Fitbit Blaze (or similar devices), being able to take everything quickly in a physical store without having to play the waiting game is definitely a must.