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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6041 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,041 reviews
  • Rated 5 out of 5 stars

    Geek Squad Security is AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very informative on the policy details when buying my Oura ring! I feel much more secure about my purchase incase anything were to go wrong. They are absolutely amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I have the insurance on my watch in case anything happens. Great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress reliever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't stress knowing that I have the Geek Squad watching my back ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 6 watch and the warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plan it has saved me so many times. The watch is awesome as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy knowing that the Geek Squad is in my corner!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new watch I like the new functions of the watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for my Watches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Geek Squad Protection plan for my husband and my Samsung watches. We have many construction projects and work with materials that could potentially damage our watches since we are using our hands and arms a lot. We wanted the assurance that our watches were covered if something were to happen to them. We have purchased the protection plans for other products before and have been very happy with the service provided and what is included under their coverage plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but it is peace of mind knowing you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren't a member, you should be. It pays for itself over and over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix it right?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uh I really don't know what to say about reviewing a plan thing I mean it gives me peace of mind knowing if it breaks they fix it or whatever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful they're always available to help with anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must for ANY product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeksquad product replacement is a true necessity for any product that is likely to break with daily use. These guys are great! If it something like a watch, or game console bring it in and they'll troubleshoot it on the spot and if it can't be fixed replace it right then and there. For larger items they'll send a tech to your house to diagnose and repair the item. If it cant be fixed a gift card for the original amount will be in the mail. It gives you peace of mind to know that this type of quality coverage and support is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always taken care of me when I've had to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very professional and i was able to get replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it on certain electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the Geek protection, My watch face took a hit from a blunt object at work. It probably save my wrist frim damage. My Geek warranty was almost up in 2 weeks but no questions asked, gave me a new one of current model and i was on my way.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Airplane mode!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My Mom loves the features being able to put it into airplane mode and track her stress levels were absolutely perfect!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the 2 year warranty yet but I’ve been to the geek squad before. They’re friendly and very knowledgeable. The 2 year warranty is really nice, especially since some electronics break down in that time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for some devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new 2 in 1 laptop, Microsoft Band, and XBOX One. Some devices just need the extra protection. The XBOX brand consoles have always had a reputation for failing soon after release (mine didn't thankfully), the tablet is super thin and touch-screen... so a lot could happen and also, if the battery goes bad in 2 years, it's nice to know I'm covered. Also the Microsoft Band is a wearable and is likely to get gouged or scratched at some point in 2 years, so it';s nice to be covered there too. Some things are not necessary to get this but sometimes it's good to have a little extra peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good in case of a accident or defective product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oura ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case anything happens to it at all

    I would recommend this to a friend