Customer Ratings & Reviews

I have several Fitbit watches (Surge, Blaze, Versa, Ionic, and the balance Aria), and they all work PERFECTLY. Apple watch owners just do not believe that the battery lasts between 5 and 7 days. But, the most important is their service. They reply timely (within hours) and never drop you, until your problem is solved.

If you have this option available for the purchase of your electronics, then you should definitely get it. I got it for Samsung galaxy s3 watch that didn't pair good with iPhone, after I switch from Samsung phone. This plan gave me an opportunity to switch the watch to Apple watch.

Although I Love my Google Pixel Fitbit Watch, I would NEVER own it without the warranty Best Buy offers! It adds up to pennies on the dollar to secure purchases that you cannot be without!

Worth the price. Had issues in the past on devices and their warranty was able to help me out when I needed my watch fixed!

Have not had to use it but I'd imagine it's worth it if I need it.

The agents installed and setup my Google TV. Everything was connected and full operational and instructions were reviewed. The staff is knowledgeable and very courteous. I strongly recommend Geek Squad.

Do not, I repeat do not, leave the store without the geek squad protection plan on anything with a battery or, well anything period! It covers components, as well as normal wear and tear. When it breaks, or the battery begins to only hold for so long. Go get a brand new one. No hassle, no questions. If your not going geek, your losing. Period

It’s no apple watch, but it’s also not $850. If you are looking for a sturdy good looking smartwatch this is a great one. The battery life is OK. If I hit the gym before and after work I have to charge in between. If I just go once it will get through the day on one charge (but just). I would recommend getting a second charger to have with you at work or on the go. The screen is plenty bright and responsive.

one of the best warranty I recommend to anyone who uses this watch on a daily basis. Don't take this warranty for granted and sign up as soon as you can. I will continue to use Samsung as a faithful customer for life.

I'm very grateful that I have the opportunity to have a protection plan on this watch.

Geek squad is a must and I always give it as part of the gift when I buy something like this. It's peace of mind and has paid off multiple times!

Ok, so it's hard to tell how well the plan will work if something happens, but BestBuy has never let me down before, so I'm not worried. Anyway, the protection you get for 2 years for $30 is a great value. Wearables are easy to damage and it's good to know that you're covered for 2 years, and in 2 years, it'll be time to replace your smartwatch anyway.

I like my watch , use all the time. Have a great apps

Hard to review, I haven't had to use the service and hope I never will. Previous experience with Geek Squad has been good and poor

Service is great, they really care about customers

This insurance has came in handy so many times! Gives me peace of mind

I bought this replacement plan for a Fitbit Charge HR I had. The clasp on the band broke. Best Buy refunded all of my money and gave a partial refund of the replacement plan. I was then able to buy a new one right off the shelf that same day. Best plan ever! I recently bought a Fitbit Charge 2 and I was sure to buy the replacement plan again.

Great value and worry free. Best buy is everywhere so very convenient. And cheaper than most cell phone companies that offer device insurance.

I purchased this for my galaxy watch 4. If you are active I feel this is a must. I had the coverage for my watch 3 and it had some issues. They not only covered the watch but refunded my my money and I used it to purchase my current watch 4

Geek Squad will come directly to your house if the problem can't be answer with there 24/7 service, just call em up and they will schedule whatever is the best time for you come back out and help with any malfunctions you may have rather with your tv, computer, phone or smart watch etc.