Customer Ratings & Reviews

Accidents happen to any device so i feel good knowing that if something goes wrong with my Samsung watch I have a group of pros who are ready to help me.

They were able to fix my laptop when no one else could! They finished the repairs in a very reasonable timeframe.

Geek Squad fixed it fast and explained everything!

I lost my charger and left it uncharged for like 4 months. Bought a replacement charger from Amazon. It hasn’t worked right since. Went to YouTube and got it to sync and turn on etc… current it will not charge past 40%. My suggestion is to never keep it uncharged as long as I did and don’t lose the charger. I bought Geek Squad so I’ll get it fixed or replaced.

Great warranty service for an extended period of time.

Didn't need to use it this time around, but I've used it twice in the past and I am glad I had it! It's a fantastic service to have. My samsung watch just quit working one day. Charged it, went to put it back on and it was off and never turned back on since. I went to the store and they gave me full credit towards another one which I ended up spending a little more and getting the next model up. That was so awesome that I could do that. I figured a watch is something that is with me all the time and accidents do happen. In my case it wasn't even an accident, it just failed. It was still covered.

I bought this for my wife new samsung watch. I think is a must and they will respond promptly

The wait was a bit long, but the service was good and fast.

Very knowledge, understanding; intelligent; well-informed.

Great protection plan, you just never know when accidents will happen, and they will. Having the protection gives you peace of mind.

I had a lot of problems with my Fitbit versa 2 and i wished i had gotten a extended warranty with it. But since i recently got a Galaxy watch 8 i wanted a extended warranty for any repairs it needs within 2 years.

2 great guys that were very professional.And so, all my questions and concerns\nVery professional

Outside in the garden? Hopped up on the Zero Turn? Dropped watch and see a little chippie? GEEK SQUAD has it covered..no worry!

[Employee of bestbuy] Glad i had these when someone stepped on my earbud and broke it. Got them replaced same day

[Employee of bestbuy] These protection plans help out a lot. Keeping my things safe.

In decent reliable way to secure your product I just wish one there was closer to me so didn’t have to drive so far to utilize it. just normally way too many people trying to get help and you had to being there for way longer than you need to be.

Great watch for the money, smar, sleek nice look very well made and has a lot of features.

Customer service at its excellence. Efficient and extremely nice

Feel safer to have this protection! Always better to have and strongly recommend it to have, especially it is purchased valued items.

Great team, easy sign up. Feel great c knowing everything is protected