Customer Ratings & Reviews

When your watch stops working take it to best buy and they will take care of you. Never have issues with this service.

I love having reassurance and protection in my investments. Best service.

Well worth the money to protect your investment. Would do the same again.

Never had to use it, but if we needed to the geek squad would just replace it.

I tell people all the time Geek Squad comes so in handy! You never know what you may drop or spill or what may stop working! I only buy tech stuff, including like carpet cleaners, at best buy because of my GREAT experiences with geek squad!

I have this coverage on my Samsung watch. I work as a nurse so it's nice being able to exchange my device when I think it is acting up or what ever issue i feel it has.

We bought this to accompany the purchase of a wrist monitor, specifically for heart rate. It will be worn by a firefighter and we knew the item had to be rugged. But in case it's not, we can get help replacing it by purchasing this plan.

I love having the option of purchasing accidental protection makes me feel like best buy really stands behind their customers to support them in the event of an accident.

Even though Samsung no longer repairs this watch, the Geek Squad gave me credit for the newer model. Very pleased. No questions asked.

The agent proram my phone and watch and explain warranty clearly.

I had a different tracker before and the band broke. Because I carried this warranty, I was able to replace with the most similar item at no cost. I always buy the Geek Squad extension.

Awesome watch with even better pricing. This watch does anything and everything.

Always get it on things is a must and having 4 children is on the that top list.

Definitely worth buying the extra protection. It gives you a piece of mind that they will repair/replace the product. I buy extended warranties for everything I buy from Best buy because it is worth the money in the long run.

I had to exchange out my product 4 times because of issues and they last time they let me just get something different since I was having so many problems since it was a known issue from the manufacture. Never gave me a hard time about it.

Always love the peace of mind that I get from having Geek Squad protection. Almost always purchase this option when buying things from Best Buy.

A bit pricey, but I love this watch so much that I was willing to spend the money. We have used Geek Squad protection in the past and they always stood behind their guarantee.

I encourage everyone to purchase the protection plan as it has proven beneficial to me on many of times. Small price to pay and you can have the ease of mind with B.B. guaranteeing to stand by the products they sell.

Added this on to have extra protection in the case of any issues later down the road.

Has trouble the first few days with the watch. They responded very well.