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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6047 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,047 reviews
  • Rated 5 out of 5 stars

    Great choice to get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit starting to come apart after almost a year of wearing it everyday and working out about 3-5 days a week. Got the protection plan just in case and it came in handy. They replaced it for free right there in the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my watch fast. I love the features on it. And it makes life a little more easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful when I had technical difficulties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know i have protection on the technology. This came with the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best watch I owned!!! The quality is excellent and work good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the option to buy products and get protection for the products i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got it! So far, havent had to use them yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always kind, it has not been necessary to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad I bought protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung Gear fit2 for my first activity tracker and didn't want to risk it... So I bought protection and being rough on the gear, it blew the band. Bestbuy was very quick and professional in replacing. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a most have protection for the devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accident protections for all my devices. this product is a most have. When u do a claim it is easy and they take care of the item and fix it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin venu 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, thanks for the info, I would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a few of these for loved ones. They were at aws about the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had problems with 2 Fitbits. A battery wouldn't charge in one. A band broke on another. Each time I was able to get it replaced because I had Geek Squad protection. So easy! I loved not having to send the product anywhere.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Battery last forever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] worth the money and best battery life as comapre to fitbits and others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch for usingit to text and answering calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't purchase these types of services; however, I am totally glad I did in this case. My product was damaged after the manufacturers warranty expired and I was able to replace it because I purchased this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my Samsung S3 Smartwatch. It's really Rugged & it Compliments my Wrist. It has Many features.... Too many to Mention. I like that it has Many WATCH FACES, so you can customize it to your Style Daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit broke after a year and a half of having it and the company wasn’t able to do anything for me but offer a 20% discount. Best Buy was able to replace it for me with the use of the warrenty right in the store!

    I would recommend this to a friend