Customer Ratings & Reviews

The Geek squad were very helpful in replacing my damaged watch & even suggested a face shield to further protect my smart watch.

I had a different tracker before and the band broke. Because I carried this warranty, I was able to replace with the most similar item at no cost. I always buy the Geek Squad extension.

Awesome service. Extremely useful in certain situations

Bought this for my son and he loves all the features. He uses it for everything.

A great watch. It keeps a charge for a very long time.

Smartwatches can vary in quality with its furst gen, so after some research I opted for acquiring the geek squad protection, in case my smartwatch gives out I know I can easily get a replacement.

They took my concerns seriously and were quick to offer solutions.

They repaired the item free of charge i will definitely use again

It's the best protection service I ever got. Everytime something broke, I brought it in and got the plan and got the replacement.

Haven't had to use it for this purchase, but I have in the past so I am rating it off of past experiences. Excellent service, will always purchase to protect my electronics.

Great watch! Battery life has been lasting me 5-7 days depending on how often I use the fitness/work our tracking. Nice vibrant screen.Def recommend

This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

Haven’t had to use this one yet, but I have used others in the past and I am always very satisfied.

Great for unlucky or tends to drop things. I have rarely had a problem with geek squad report. The only time I had a real problem, they did what the could to make me happy.

So far so good. It gives user peace of mind...especially if you have kids.

I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...

I love this service that Best Buy has for all its products. I recommend it if you want to keep the value of the products that apply for that. I have put it in all my purchases from Camera and lens, Smart TV and Samsung gear 3

Depending of what electronic I purchase, I do buy an extended warranty with best buy, just as a piece of mind. If you'll invest your money into a gadget or an item you wish, protecting that is always the best option.