Customer Ratings & Reviews

Absolutely love my geek sqaud they are amazing at helping with products and replacing items customer service is outstanding over all a must have

I had to take my husband’s watch back and it was very easy they replaced it and I was able to get a new watch. Very convenient and easy for anyone considering it.

The Product Replacement option is an essential "insurance policy" that I get for the more expensive personal technology items, particularly items like "smart watch" and tablets. More than once I have had an item decide to go buggy a couple of years after purchase, and Best Buy has ALWAYS stood behind their replacement program and if the original product is not available, they have courteously extended a credit towards a newer model. This is something that you don't want to "have to use" but just having the product replacement policy on my personal technology devices is worth it for the peace of mind. Not every item needs the extra coverage, but expensive personal technology is too much of a hassle to "send back to the factory and wait a month" when Best Buy will swap it out one the first visit.

Best Squard you could ever find. Always does quality workmanship.

I upgraded from the galaxy watch 4 to the galaxy watch 6. The display and response is definitely much improved, battery seems to be better so far but it is brand new so that's expected. My 4 would last less than half a day so this was very necessary. I believe there are more apps available too. The biggest thing in my opinion and this might've been available on the 4, was snoozing/ turning off the alarm to my phone, from my watch. It's a game changer lol.

So far i have not used it but it is nice to have that peace of mind

Never go without some type of protection. You dont want to be caught without it. Great customer interaction with the geek squad

This watch is a great product, accurate step counter and a formidable device

We never needed to use the product protection within the two year period but I’m glad it was there..

Got it to be better safe then sorry. The cost wasn't too bad.

[Employee of bestbuy] very nice and comfortable for all seasons especially march

The geek squad extra protection i smore than worth it.

Graat protection life saver for everyday life. Choose me for the 400

It is very useful as it protects the purchased product

Love the help I get every time I go. Great warranty service

This watch is worth the money. I love that I can receive calls and texts and it's just as clear as talking on the phone. It definitely comes in handy for emergency situations when I need to be reached and don't have my phone on hand. I've started my fitness journey and have tried other watches that track progress and honestly, this one offers so much that I wouldn't go back to any of the others.

I know I was one of those people who said no thanks 100 times to warranites in past , We took a chance on this and We could NOT be happier we did !! My wife bought a samsung watch , she loved it but the face was going on and off, we took the watch back a year later we told the customer service we had the 2 year warranty on it and with no questions looked at the defect on watch walked us over to the watches that were behind the glass asked which color my wife wanted and she walked out with brand new watch !! Guys and Girls I am telling you get this protection , best buy is just Great with the way they handle it !! You will be So Happy you got it , worth it for one watch that was $279 !!

Definitely recommend on things that you buy there not because they are bad but sometimes we just don’t like how they work and they’re very good about taking things back

ALWAYS purchase the protection plan. I haven't switched to the new membership tiers yet just because I don't believe I would save as much. But it's come in handy on 2 Galaxy watches (1 bricked and the other screen broke) and a couple headsets (dog ate one). Go in with broken item, get refunded your money minus the plan coverage (you're using it). Go repurchase your item and you own the cost of protection plan. It's just saved my butt quite a few times.

This watch is definitely a step up from the fenix 6. It has more features thst i could imagine. Great for the outdoor enthusiast. Ive been using it to track my runs, tracking my kayaking trips, and fly fishing trips. I love that I always have a little flash light on my wrist. At first I didnt like the touch screen, it has its moments when it gets in the way. Im glad that Garmin decided to give users the options to turn it off. It syncs with my iphone with no issues unlike the fenix 6 i previously owned. Great product overall.