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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6046 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 6,046 reviews
  • Rated 5 out of 5 stars

    BossLady#1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a peace of mind by purchasing this protective plan. It is well worth the money spent for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best! I love how you can go into the store or they'll come to you! Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just want my non existing gift card

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wrote this so i can get my not possible gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their protection Plans, always worth the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this if you are going to buy tech at BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have this if you are going to buy tech at Best Buy! Otherwise the customer service is not what it could be...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a warranty like I do on lot of my stuff she is always good with her stuff but there's always a ooops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this activity tracker as a Christmas gift. It is really attractive and truly keeps me on track. I love when it alerts me to get moving. A great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue when came to repair ir replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silverbug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this option... even if it is your fault, Best Buy will replace it free of charge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for your watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment every time. It is Worth the money$!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing when buying electronics is having insurance to fix/replace them when they fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my band broke on my fitbit,i wasn't sure it was covered under the warranty ,but they replaced everything and prorated my new warranty. awesome company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech support, I’ve used them for years and never really had any issues at all. They are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definately a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my samsung smart watch replaced and the replacement plan replaced it with no hassles or problems. Definate must have for any tech item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original fit bit went out, took it back to B/B and they replaced it, I in turned paid for the 2 year replacement warranty on the replaced watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it but have in the past on other things works they get it done fast

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Edgar. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-Year Accidental Geek Squad Protection came in handy because I needed it sooner than I thought I would need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no complaints with the geek squad protection. Seamlessly and effortlessly get a credit for defective merchandise. Has saved my butt on several occasions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get these warranties but decided to try this due to known issues with the item it coverd. The item failed and since it is no longer available Bestbuy allowed me to apply the price toward a similar item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know what i can say about this since its a warranty coverage.

    I would recommend this to a friend