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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6046 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,046 reviews
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that when I will possibly need this service it is already paid for for a replacement watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek squad with everything I buy!!! Believe me when I say it is worth it. I have used it multiple times and it has ALWAYS been hassle free no worries!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it! Buy it now!!!!!! How could you not want to protect your investment, that you'll be using while outdoors and active. As clumsy as I am, it's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, you're getting 25 points for this review! See Disclaimer Not you? Sign in to a different account to earn points.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection there is for electronics! I love having that piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful I just don't like the fact that they don't give you some information because of your best buy card status. If you need to know something and you have the best buy card they should answer your question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional protection is so nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have protection for my smart watch in case I bumped into stuff. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i dont need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but takes alot of pressure off of worry about busting it up seems pretty durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to renew this on my new watch. It definitely came in handy when my last watch crapped out on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped choose my watch !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the watch ! They were so helpful to pick out too !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on my electronica devices and have used and never had a problem with him honoring the guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why go without protection? Feel good about knowing you can get your product fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replacement plan was worth the cost. I ran into a problem with my fitbit and things were taken care of immediately. I love to shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet and I hope I never do. They said though that they will replace it no matter what happens to that so that is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has really help with my tech items when they go down. They help me find the problems and if they can"t get working they replace asap. Great job Greek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the different programs, can customize the types of workout, LOVE the sleep and other tracking reports that can be printed for work related points!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely worth every penny. You can't go without! Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do connect by myself, very easy to do and download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Wonderful option if insurance is not avail.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to maintain a Geek Squad warranty with every product that I buy from this store I've had a bad track record with things not lasting up to 30 days fortunately with a small deductible you can have the whole item replaced and it probably cost a lot less than contract phone deductibles.

    I would recommend this to a friend