Customer Ratings & Reviews

Whats not to love, you break it accidentally or it acts up and you get the original purchase price minus Geek Squad Protection cost towards a new one. Some can be pricey but if you do the math for certain electronics its more than worth it.

It is a must get. Easy to exchange or fix. Hassle free.

I had purchased 2 fit-bit's in 2015 for Christmas for me and my husband. We wore them daily and after 14 months we noticed that the bands were starting to bulge . We took them back to the store where we bought them and without question they replaced them with the new upgraded ones that fit-bit came out with. I am really glad that I bought the 2 year warranty! I also bought the warranty for the new fit-bits as well.

The plan was super simple to use, just bring the product in and tell them your account details. I have used this to replace a smart watch and wireless earbuds. Both times I was in and out of the store in 5 minutes. If you get a product that might get damaged physically (or has a battery that might die), make sure to get the plan.

I always purchase accidental protection plans on my products. this came in handy when my fitbit charge 2 stopped working out of no where. I took it to best buy. they looked at it and simply told me to get a new one. I got my new fitbit free since I purchased this warranty the first time around and I purchased it again when I had to replace my fitbit.

The Tech at geek squad was very helpful in showing me how to ser up my new Samsung smat watch!

Great service, no waiting. I encourage you to get insurance in all your items.

Excellent and easy to replace a broken watch. They have small batteries and have the potential to take damage easily. Last time I walked into BestBuy with a broken watch that was my fault and walked out with a new one still in the box. The extended warranty isn’t even debatable on a wearable. Buy it.

It does not cover the product repair costs only 20% off parts and nothing off of labor. It covers less than most warranties

This watch is pretty great i would have to say the only thing that i dislike is how quickly the battery life decrease. In the beginning the watch would last about three days on a single charge. With only a year and a half of use it now lasts about a day and a half

I love my watch and i love how its compatible with my s24. I have and never will be an apple user.

Geek Squad is the best tech support I ever used. They solved my problem quickly and efficiently. They were very knowledgeable and helpful. They also gave me some useful tips and advice. I highly appreciate their service.

I always get best buy protection plan. it's come in very handy at times. wouldn't be with out it

The Geek squad was very helpful, efficient, and knowledgeable.

This is a great thing to have. Ive used it on other items they take it back with no questions asked and give you a new one or repair the one you got. Mainly give you a new one tho

I had the misfortune that my watch 4 had a broken battery and I took it to have the warranty validated and without any objections they returned my money for what the watch cost me.

Fortunately i did not have to use geek squad protection as i had no issues with this watch

Samsung galaxy watch 6 is perfect. Easy to set up and watch my activities. Health and workouts

Always good to add warranty to expensive items, best buy have a really good warranty policy

I purchased this plan to cover an Asus Zenwatch 2 and I am convinced to purchase additional coverage on ANY purchase from Best Buy at this point. The watch stopped working just over 1 year from when I bought it. Rather than losing the money, I was able to get my money back and put toward something else - being as though they no longer sold the iteration of the smartwatch I'd initially purchased.