Customer Ratings & Reviews

I have always had an excellent experience when exercising my geek squad warranty.

Love my garmin! It provides everything i need and its so encouraging. I enjoy the workouts that are already included in the app! Great buy!

Awesome guys and very respectful and professional!!!!

I purchased my Gear 2 with an option to purchase the 2 year protection plan. I was unsure if the protection plan was worth the money after realizing Samsung has its own warranty. After researching, I found the Samsung only covers manufacturing defects. Best Buy will cover damage to your item so spending the extra money on the plan was worth it as I am using this watch to exercise and do other recreational things that could lead to damage. Thank you Best Buy for the peace of mind.

My husband loved his watch. One of the best gift I have given him. I would recommend this watch for a Father's Day gift.

The watch is amazing the gps is precise, I am able to receive notifications, although not able to make calls it does let me know of any incoming calls.

Been great so far..................................

I was having issues with my watch functions. Thinking that I had tried everything, including a reboot, I decided to take it in for help. They worked their magic including a reboot that I also tried and walked out happy with a working watch!

I decided to buy this extended product warranty because other people told me that they'd had problems with their devices and found it kind of a slow process to deal directly with Fitbit. Twice I have had problems with my device failing to track steps or heart rate. Both times I had an easy time getting my device replaced. We didn't take out the extended warrant on my wife's Fitbit but after two similar problems we now wish we had.

I bought the geek squad warranty with my original Fitbit Alta. It’s battery was chronically draining despite doing all kinds of things to preserve battery life. It was past the manufacturing warranty. Fitbit recommended to use the geek squad warranty and get it replaced. The Geek squad service was excellent and the exchange was a piece of cake. I will always buy it now. Especially for something like this that you use every day.

This insurance has came in handy so many times! Gives me peace of mind

Exchabged in store if it brwajs or stops working. Unlike apple this is replaced same day.

I had the regular galaxy 5 before and the battery wasn't that great. This one lasts for days and is a lot more versatile than the other one.

This replacement plan was purchased for a smartwatch that was purchased for our young daughter. She's very responsible for her age but we know things happen. Needless to say the screen on her watch was broken at some point. She doesn't remember how it happened, but it did. We took the watch to our closest Best Buy store and they gladly honored the protection plan and we were able to replace the watch for its full value!

They supported me to check my Samsung watch, I always buy insurance with Geek Squad for my electronic devices.

Excellent and easy to replace a broken watch. They have small batteries and have the potential to take damage easily. Last time I walked into BestBuy with a broken watch that was my fault and walked out with a new one still in the box. The extended warranty isn’t even debatable on a wearable. Buy it.

My wife was having issues with her Galaxy watch, the geek squad assessed her watch and determined we could do a claim. They gave me money back in the form of a gift card in which I used to buy her the latest. Geek squad has always been one of the best protections

I had an issue where the battery was dtaining quickly and they were able to help me troubleshoot and get the issue resolved.

Decent price and peace of mind, wasn't going to get this but the thought of clanging the watch against something when I'm moving is definitely worth he price of this.

It has helped me in my short ownership of a smart watch in that I got a full refund for it being defective out-of-the-box because the watch was no longer being sold at Best Buy. I would say that for a wearable, it's a necessity. You can never say when or what might happen to your watch, but you'll be covered for whatever and whenever it happens!