4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 6,044 reviews
  • Rated 5 out of 5 stars

    purchased extended warranty for fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When previous fitbit HR was loosing parts and no longer held decent charge out of warranty only option with fitbit was to purchase new item. Decided with new fitbit via Best Buy for Fitbit Charge 2 and opted for 2 year warranty in case any problem may simply bring in to return. In this case decided extra warranty was worth easy of return rather than dealing with manufacturer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not buy an electronic device without it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad insurance is the best thing ever!!! I will not buy any type of electronic without getting this protection plan. I've had issues with Fitbit and was able to get a new one right on the spot. When my product was no longer available, they upgraded me for free and was still able to carry over the protection to the new device. I recommend everyone get this protection when purchasing electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without insurance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go without the insurance again. This saved my wallet a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection. This protection gives you peace of mind to know your product will covered and or may be replaced if it cannot be fixed by them. Also, great protection if financing on Best Buy Credit Card, while not having to pay intrest. If you are trying to pay off a large purchase intrest free, it could set you back then you may have to pay the intrest occured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect It was amazing Everything was amazing thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartwatch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for health and fitness, also for ease of management on everyday pps that are used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do you want to add a protection plan?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is worth putting the protection plan on it because I wear it all the time and it’s possible that I could damage it so it makes sense to have replacement coverage on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic Touch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my watch functions. Thinking that I had tried everything, including a reboot, I decided to take it in for help. They worked their magic including a reboot that I also tried and walked out happy with a working watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EVERYONE must have for 99% of all products at BBY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why anyone wouldn't get GSP on most of the products at Best Buy. Absolutely worth it since most products is total replacement or store credit for the product for up to 2 years. No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection plans on all my items has paid for its self everytime. I had to replace my garmin watch and I used the Store credit to buy a new watch with no issues and got the plan on the new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG WATCH PURCHASE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I much need this. Numerous watches without warranty and they don't last any time. Then tossed in drawer. Wanted to cover this one. My clerk Marshon took such wonderful care of me. He helped me connect the watch to my phone, explained some of the major features of the phone. He was truly great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTS YOUR NEW ITEM, NO WORRY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is Cheap insurance to cover Your New item for X number of years. It gives you peace of mind should your item break or go bad for some reason. Buy it today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! That was awesome :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Took care of my issue immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GarantyExtended garanty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good extent garanty Is fast and save is nice guality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Ring To Rule Them All

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! I love this because I can track my sleep and health more comfortably than with a watch. There is a $6/mo membership for the ring, but it's how you get all the intricate details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Samsung watchs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to always get warranty on watchs I'm very rough on these and I've always enjoyed the peace of mind of the extended warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad/ Best Buy assistance

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Not that I been able to use all of the excellent services that geek squad offers, I'm sure they'll be there when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE INSURANCE!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have insurance!!! I'm happy happy happy happy happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    garmin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was well taken care of and will do all of my technology purchases at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly service, convenient locations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service agent was friendly when assessing the accidental damage to my device. Best Buy/Geek Squad shipped my replacement device quickly. the plan is definitely worth the money for what I bought, an expensive phone and didn't want to pay $15 per month to my carrier for protection. reasonable deductible ($200 for a Note 10+ replacement)

    I would recommend this to a friend