Customer Ratings & Reviews

I've only used Geek Squad Protection Plans 1 time, and it was a flawless, hassle free interaction. Asked me my problem with the device, keyed a few things in and told me my replacement options. I decided to upgrade to the newer device and pay the difference (new product cost - original purchase price). Super easy.

Purchasing the geek squad plan is definitely worth it.

This is the number 1 buy for any electronic that you get. I have had the worst luck with items and this comes in clutch.

A must have for any smart watch, phone, or tablet I've drop my phone and banged my watch too many time not to have this coverage.

I always get extra protection to anything I buy, it is worth paying a little extra and if you have the Total Tech they give you a 20% discount. Best Buy always has great deals and protection plans, my husband and I always renew the Total Tech yearly we've had it for 3 years now, and will keep on getting it.

Best watch I’ve ever owned. Battery lasts forever, withstands a beating and looks sharp

Excelente.........................................

I used this plan for the 1st time. I broke the band on my Samsung watch. I thought they were going to fix the band, Instead they replace the entire watch. This was a plus. I never expected the entire watch replace. I recommend everyone by the protection plan.

Amazing watch during my 12 hours shift. I’m able to listen to music without my phone. This also comes in handy while running.. Price is high on watch but worth the money:

Agents are smart and always helpful and want to give you the best service. I have never had a bad experience. They strive to fix your issue and answer all your questions.

I bought this for my $400 smart watch. Let's face it - wearing something that expensive on your wrist is a little unnerving. It is great knowing that any accidental damage will be covered, as well as any other issues I might have during the coverage period. I hope I never need it, but I am glad I have it!

Had to replace a smartwatch, and I had purchased this protection plan to go along with it. No hassle from Best Buy when I came in to make a claim, and they even let me pick out my new watch right then and there. I don't normally recommend service plans for electronics, but for things like wearables, they're a great deal, especially if you plan on working out with them on.

I don't think that I am particularly hard on the various products that I purchase, but on the rare occasions when something has broken or failed, I have had no problems getting a new replacement with the Geek Squad Replacement Plan. As I always say - Murphy's Law - if it's going to break, it'll be the day after the manufacturer's limited warranted expires.

they did not have the smart watch 5 any more so i got the smart watch 6 for the same price and i really love my smart watch 6

I haven't needed it yet with this purchase, but I've used it before and was well worth it when I had issues with my computer.

Protect everything from the hazards of life. If you have a wife and or kids this is a must have.

Works well, great quality, very sporty. All that you need

Great Plan. I purchased the Geek Squad Protection for my Smartwatch. The watch stopped cycling through the functions. Because I had the protect plan, it was easy to get a replacement watch. A great buy for your product protection.

Always got the protection i need y there something wrong with the deviced it gets fixed or replaced

I purchased an extended warranty, 2-Year Accidental Geek Squad Product Replacement, offered for my Samsung Galaxy S3 because it's simply the smart thing to do. It's something you wear that is constantly at risk from hitting or bumping with something else on a daily basis. If one of those "bumps" is a little harder than most you can feel safe that Best Buy has your back.