Customer Ratings & Reviews

I took my computer to best buy and needed help with it the first time. I didn't have an appointment so I had too come back a different day because they was all booked up. The day I got there they was very prompt in helping me but I had too pay $300 ish for the security app so they could fix it. Plus I had to leave my computer there and pick it up when it was done. That's why I'm giving 4 stars because I was disappointed in having too come back. And paying $300 upfront too get it fixed.

This is a no brainier to get for the watch as an insurance coverage in case life happens because it will happen just a matter of time. Best Buy has best replacement program and almost any product at Best Buy can be covered. Products are essentially investments and you should always protect investments.

I have been very happy with geek squad services. They sent out a more than qualified technician and it was great service.

Love my garmin! It provides everything i need and its so encouraging. I enjoy the workouts that are already included in the app! Great buy!

Had to use this!! New watch approved when screen when blank!!

Pretty good watch. I got to be honest though, not too much of a fan of the simple interface. I like to have colors and all that which I know depletes battery faster but I wish it didn't feel like it was made in 2005. Otherwise this watch is pretty good, not sure if the heart rate sensor is completely accurate as it won't go past 131 BPM.

Added on geek squad protection plan to my Oring. I think it’s helpful as if it breaks within two years I can replace the ring.

My mouse would not hold a charge after a year and half and bringing it back with this coverage made the process so effortless and I left with a new mouse and nothing out of pocket!

I like the ease of use and its ability to track my fitness journey accurately. I dislike having to take it off to charge it since it can track my sleep patterns. Otherwise it works the way I expect it to.

I had the regular galaxy 5 before and the battery wasn't that great. This one lasts for days and is a lot more versatile than the other one.

Thank you Geek Squad for the accident protection always nice to have and of course always great to use just love the great way you give me so much help when I have questions too.

Excellent watch great features and big numbers Bright and easy to see.

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

Very convenient service option for your gadgets. A little bit expensive but definitely worth it.

I love the service of the geek squad any time I purchase something from Best Buy I will get it

Love having geek squad and the protection. It’s a must

The product replacement plan makes owning my Fitbit worry free. If there is trouble with the wristband or it gets wet or any other issues, they replace it with the identical item. Or you can upgrade it to a different product for the difference in the price. It is really hassle free and worth every penny. Best Buy makes it so easy and stress free!