Customer Ratings & Reviews

I am impressed with Best Buy’s product replacement program. It was hassle free and quick. If I have a concern, they take care of it right away, no questions asked. As long as I have a receipt, it makes it simple. Also, they have the information in their computer should I not have the receipt with me. Really a nice program!

Good value for what the extra coverage protects. I haven't had to use it yet to see how easy it will be to use but if that time comes where I do need it I hope it will be an easy process.

buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

Geek squad is a must and I always give it as part of the gift when I buy something like this. It's peace of mind and has paid off multiple times!

Never had to use the geek squad protection on this because we returned the watch and my son never used it. If he didn't return the watch, this would have come in handy.

Worth the price. Had issues in the past on devices and their warranty was able to help me out when I needed my watch fixed!

I love it it great I recommend to others people to buy

Buying this paid for itself! I never buy a watch without the warranty.

The insurance is good to have when it comes to your electronics investment purchase.

I would always recommend getting protection coverage with each purchase. If anything happens you take back the item and get a replacement. They don't hassle you about how or why, they just take care of you. I have used them so many times over the past 5 years.

Having this protection provides u with peace of mind that in the event something happens to our computer, someone is there to address it and even more important these days that it can be addressed via internet and not go into a store "filled" with people.

I am so grateful for this protection plan; especially since I have had to use it 3 times on my smart watch that was defective. This plan allowed me to have a replacement watch immediately; I did not have to send the old one off and wait for the new one.

At any point in time within the 2 years if your product fails they give you a brand new one. I've had friends tell me their headphones broke and it was still covered under the warranty even though they didn't make those headphones anymore, best buy gave them the same brand of the same value they paid for, brand new. It's worth it!

my old one stopped working a year to the day i bought it. good thing i paid the initial 19.99 protection so i was able to go in and get a replacement. i got the same one and paid the geek squad protection so when it breaks again i can get another one.

Please considered buying this coverage-it is totally worth it. I bought this additional coverage when I purchased my wife a FiBit Alta. After about 1 year of use the strap broke and I brought the Fibit back to BestBuy. I was able to take advantage of this coverage and upgrade to a FitBit Alta HR by just paying the difference.

Great value and worry free. Best buy is everywhere so very convenient. And cheaper than most cell phone companies that offer device insurance.

Could never make a best buy purchase without Greek squad coverage.

Hard to review, I haven't had to use the service and hope I never will. Previous experience with Geek Squad has been good and poor

Best Buy offers the best protection plan! They are nice and fast during your claim just make sure to keep your sales receipt. If possible bring the original box and make sure you bring everything included when your purchase the item.

I purchase for all my electronics and Geek Squad is the Best!