Customer Ratings & Reviews

Geek Squad service. Is probably the best service, repair or replacement plan I've gotten for electronic devices. I always get it. 10/10

I am in love with my new Samsung watch. It works like it's suppose too. My watch fell in water and is still running, nice. I bought this watch so I could go swimming while wearing the watch and "Yes" it works so no problems.

I love Geek Squad protection, never had issues just sucks I had to return my Galaxy 4 watch. But I ddi went on Tradesquare and got them protected. Never hesitate getting extra coverage if you spending 500+

Glad i added this! When my wifes watches broke and we needed to get it looked at they were able to help us

BestBuy purchase warranty have always been pretty good with me. I hadn't had an issue with returning or exchanging a defective merchandise.

Family is hard on electronics. Would never buy without extended warranty. Even if never used, worth it for the piece of mind.

I purchased extended warranty on my watch! After about 6 months it quit charging! Took it back and was given a new watch to replace! If I didn’t get extended they would have pro rated price with replacement that had been worked on 2nd hand... well worth extended service plan!

Highly Recommend getting this Protection Plan! My Purchases are Never Fully complete unless this is included!! Geek Squad definitely gives you peace of mind & is Always there whenever I need it!!

Used my warranty when Samsung's update "bricked" my watch. I wish the warranty covered the full length of time for as many replacementts/repairs necessary during that time. Not just a gift card for the amount, then having to purchase a new item and a new warranty. Warranties used to work this way!

We purchased this 2 year warranty for our 14 year old son's new FitBit Blaze. Our son is very careful with his things and takes good care of them; however, we thought this would be a good "insurance policy just in case". I recommend the extended warranty plan for both kids AND adults.

[Employee of bestbuy] I always get the protection on all the item just in case I want to exchange for something better, the service is great

I like my watch , use all the time. Have a great apps

I switched back to Android and i bought this and its so much better than my old apple watch

Easy to work alongside with. No hassle or worries on what is covered.

Always good to have!! I've been purchasing geek squad all the time totally worth it

The service was perfect. I came in with the watch, went to the counter and explained to them what the problem was. They confirmed my information, went and got a new watch off the shelf and changed it out. No problems at all.

I have a few products that I have had to either call Geek Squad about or come in and see a Geek Squad member in store. Every Geek Squad member has been extremely knowledgeable, helpful and kind. The protection plan is definitely worth it.

The pro 5 is a sleek yet durable smart watch to date. Has so many customizable features to set you apart from many others with same watch...

A definite must while purchasing this tech product. Had a similar product that died less that 2 years after purchase and because I had purchased this received the full purchase price back on the spot.

Can't really say value wise if this is just that. Like any insurance policy, it only proves itself when needed. Hope I don't need to use it, but better safe than sorry. Do think it is a to pricey based on the base value of the item purchased.