Customer Ratings & Reviews

[Employee of bestbuy] I would say the GSP is amazing. It is very useful if products fail during the time period of having it.

Had to use this on another product and highly recommended.

Bestbuy has such a fantastic deal with their replacement plans. They're easy, reasonably priced, and a lifesaver if your expensive product breaks down. Go to customer service with your old product, leave with a brand new one. There's no catch. It's that simple.

I love my fitbit and wear it pretty much everyday and every night. It was sad when I woke up one morning and the strap had fallen off. Luckily I had a warranty and it was an easy exchange, plus they gave me a pro-rated warranty for another two years.

We never leave our puchases without protection. This and registration of warranties pay off.

Couldnt ask for a better watch for my everyday activities. I have hade this watch for over a year and where it everyday live it

Geek Squad is great in customer service! They do all they can to make you happy, especially if the fix cannot take place right away. It is nice that they can take care of most needs right in store without having to wait for weeks at a time for shipping and processing.

Great warranty protection plan. Had them on all of my Galaxy watches.

If you learn anything fro m me today, invest in the Geek Squad Protection!! You never know when a stupid mistake will ruin hundreds of dollars worth of equipment but then your extra $20 - $200 investment either repairs or replaces it without any problems.

Guys, I am so happy and proud of myself for buying the 2 year accidental replacement insurance. It's a good investment. I've used it for the first time and the process was so simple. They only ask me one question and I was able to exchange the product with no problem.

I got this for my Samsung Gear 2 smart fitness watch. After wearing the watch everyday for a few months... in the rain... working... swimming... biking... ect. It finally stopped working. I boxed it up and took it back for an exchange no question asked. Worth it!

[Employee of bestbuy] The best option when purchasing in best buy is to get geeks protection. It saves you a lot of troubles.

although I have not used the insurance, I am satisfied that I can use it at any time

So happy with Best Buy products . Only place to get electronics. Customer service is awesome. Will help make sure you understand how to use your product before you leave . And will also make sure that you can protect your product it . With a warranty

I accidently broke my watch running and I was able to go to Any Best Buy and replaced it so fast. Only thing it did not have the same watch. But I upgraded even better at a cheaper price. Accidents happen all the time. It is better to be safe than sorry.

Definitely worth my money to protect anything i buy from Best buy! Geek Squad is always super helpful.

I had a issue with my Samsung watch but the geek squad handled it. I'm thankful I had it.

More than I could ever wanted. Just looking at this watch is gonna make you want to run.

I bought a Fit bit for my 10 year old daughter for her birthday. I don't usually buy replacement plans but I feel more comfortable knowing if something happens to her Fit bit that we have something to fall back on and are not just out the money for the entire purchase.

Worth every penny, when my wife's watch stopped working after almost 2 years we got full refund for the original purchase price, she bought a new one, what more would you want?