Customer Ratings & Reviews

my fitbit needed to be replaced because the screen had ripped off from the base unit. I walked in, explained the situation and got a brand new replacement without any hassle. This is the type of warranty you buy for breakable things; warranties done right! A+

We have used Geek Squad to protect many items and their service and support have been phenominal.

I take advantage of the warranty that I buy. My Fitbit takes a lot of usage by me during my many workouts and sometimes become damaged. Due to having this warranty, it's a seamless process of getting a replacement. Definitely a great price for the warranty!

Geek Squad has always been so helpful when needed. I intentionally purchase my electronic items from Best Buy specifically for the Geek Squad Protection Insurance!

I'm not usually on board with buying the extra protection, but I got it on the Vivoactive HR watch for my son, which has been a lifesaver--we've had so many issues with the watch, but each time, we bring the watch in and they hand us a brand new one. Easy!

I alway get Geek squad protection on all my electronics, its great to know that if my device fails I can get it replaced at my local store without having to ship it and wait weeks like other stores replacement plans.

I didnt have any trouble returning my watch after it stopped working. I would recommend this.

They fixed my computer. Way to much inappropriate pictures of myself. I have a hangnail fetish. The geeks helped me realize my problem and I am currently in therapy. Thank you geeks

they tell me that samsung does not make smart watch 5 any more

So, so, so worth the money spent! One watch stopped working but because of this Geek Squad protection, I got a newer version watch 100% paid for with new Geek Squad protection!!

Worth every penny to purchase the extended warranty. I can't tell you how many times I've bought the extended warranty on everything from BestBuy. Best Buy never fails and lives up to its reputation

Awesome! Recommend that everyone get the warranty. My watch was almost 2 years ago and I got a new Galaxy 4 replacement when the steps stopped counting.

Havent needed it yet, but knowing that it is available is very comforting! Especially knowing i spent $300 on a watch

They are very knowledgeable groups to help with technical questions

[Employee of bestbuy] Agents were honest and knowledgeable about wear os and helped me get my watch set up in no time

Bought the fit-bit watch for my son as a X-Mas present. He is very happy with it so far as you uses it all time when he goes out and does some running or walking exercising. We bought the Accidental Replacement Warranty for the product in case something happened to the fit-bit. This gives my son a good piece of mind on the product. As of now he has not had to utilize this warranty.

I bought my wife a high-end watch, and like all beautiful and delicate things exposed to the real world, replacement insurance is a wise choice. Especially at the cost of the service versus the cost of the watch!

Always, always buy the warranty so in a couple years when battery isn't working very well you can trade it in for a new one.

I feel really secure if something happens to my wach due this insurance

If you're already spending a bit on whatever technology you're getting, it's always worth it to purchase Geek Squad protection. They're awesome and helpful and are there if love happens and things get cracked/broken.