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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6045 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,045 reviews
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain. Has its pros and cons but I always prefer to add the protection. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good option for your watch repairs! I had geek squad help me find the perfect watch and the customer service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the flexibility and reliability of the 2 Year Accidental Geek Squad Product Replacement Plan. It might seem like its a little on the expensive side, but it is worth it if you happen to damage your product for whatever reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch for the price, not as many options as some but worth the price. Good battery life and easy setup with my Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually skip the extended coverage offered on purchases, but am SO glad I got this!! Have already used twice and it has paid for itself 5 times over already! Absolutely get this if you are getting a tracker--you'll be glad you did, I assure you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and have purchased protection for all my watches throughout the years. Geek Squad provides an excellent service with this protection plan - thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth protecting my gear. Hopefully won't need to use it but have used it in the past on my previous watch when I dropped it and cracked the face. Got it replaced, no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the protection plan is less than 10% of purchase price I always buy. I got this for my Samsung Gear S3 smartwatch, which is a very tough watch, because I didn't want to have to worry at all if it got scratched or damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 8 year old tire his last one up pretty quick. So, this was a no brainers. The whole reason we were replacing the watch was because it broke. Should have bought the warranty the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad for my new smartwatch. Its good to know that no matter what happens they will either repair or replace with very few questions. Still the best extended warranty out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this for devices that are likely to break. I've made great use of this for headphones, and I'm sure I'll need it for my wife's smartwatch which is why I purchased it this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it, but its nice to have. Never know when kids or clumsy people get near your stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchase the Geek Squad protection. I had experience without the protection, and now I am worry free for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always keep a warranty on your smart products. This helps me to to be able to exchange my malfunctioning phone accessories without having to break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fitbit for my wife and decided to get her this additional protection. With items like these that get some much use the charge port is something that takes a beating. the price was great in order to replace this product i bought on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have on a smartwatch. I knock mine on the edge of everything it seems like! I have never had to make a claim yet, but its good to know i have coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One In Million Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me set my watch up and was very informative with how the plan worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy watch 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say that I like my watch. I like that I did an upgrade, i love the color and the apps and the things i can add on the watch as well. I would suggest this to someone who is active

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit? Go with the Geeks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So your buying a Fitbit? Before you burn the soles of your shoes, grab the Geek Squad Replacement Insurance. The Charge HR is a great device, it just that the manufacturing process leaves a lot to be desired. Grab the Geeks and you be fit and happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get any problem with warranty, is always there when I need it, I always get the warranty.. You never know when your going to need it

    I would recommend this to a friend