Customer Ratings & Reviews

Hope I don’t need to use this but if I do I’m glad I bought the extra warranty

The 2-Year Accidental Geek Squad Product Replacement is well worth the cost! We all know that something can go wrong with electronics at any time. I have used the plan for replacement of my Fitbit and they have been great!

Haven't had the chance to use them yet, but the in-store customer service has always been really good

Buy this service with most all my purchases, it has come in handy in the past and problems get solved quick and easy. Well worth every penny and great service

My husband's Fitbit surge wristband broke after a year. Since it wasn't a manufacturer's defect, we had to repurchase the warranty with the replacement. However still worth the $50 for a brand new surge. Easy to exchange @ store!

[Employee of bestbuy] Love this product, which has tons of features and easy to operate. The screen is super clear.

Can't beat their service. Any issue you have if you have purchased their service they help you to the best of their ability. I have not been disappointed.

I haven't had to utilize this yet, but everything was seemless about it.

I use Geek Squad for all of my BB purchases. They are friendly & knowledgeable

The staff was super helpful in finding what i needed!

Great thing to have on your purchases . If I have something that stops working, which I have. It is simple , quick and easy to go in store to either get something fixed or replaced. Saves time by not having to go to the manufacturer.

a must always for watches... perfect option, easy change

Every time I Purchase something I love, It has to have Geek Squad Protection, So If anything happens, they replace the item for free, Amazing

So glad i had the geek squad extra protection, as my first two smart watches failed me, and were replaced, no questins asked. So when i bouggt my new watch, i continued my coverage.

I love this! I would buy another one and would recommend it.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

This is a great service. Since I’m an older Adult it’s better that I have something like this because I have no idea what’s wrong with anything when some thing does go wrong.

Great, I've had my watch for less than a year and had it replaced 2 times d/t scratching, etc.

Geek squad is great option if you ever have an accident.