Customer Ratings & Reviews

If something happens to the watch they will replace it. Depending on the model and if it's obsolete and if you stay within the warranty plan year

I always buy the extended protection plan. I have needed it for a few items and all I do is bring in the item the receipt and my box and there has never been a problem. My item is replaced with no questions asked

Excellent Warranty they refund me the money back since they didnt have the same one and all other where more expensive

We need to use it less than a month after purchased the watch and it worked perfectly.

[Employee of bestbuy] Amazing watch! I really like it. The screen looks amazing

I love Geek Squad warranties. Definetelt worth the money. They say insurance is expensive until you need it. I have had several things replaced.

Geek squads never lets me down. I always purchased insurance when i buy at BestBuy

Everything works great with this watch. Shows messages, phone calls, emails, heart rate and tell you to get up after 57 mins of laying around. It also monitors your sleep... only problem I have with this product is the snap in on the strap. If your active you have to be careful and try not to bump or hit anything or the pieces that snaps it together will fall out..

I would never buy any electronics without a service plan, it is the best investment you can make and the cost is well worth the headache if you do not get one.

Best insurance ever!! Its reliable and the geek squad knows how to treat their customers.

It is the best investment and peace of mind is priceless.despues

The agent answered all my questions an made sure i was satisfied before i made my purchase

I was skeptical to purchase this but after i broke my screen and they fixed it same day and for the price i knew it was worth it

They took my concerns seriously and were quick to offer solutions.

They repaired the item free of charge i will definitely use again

Very professional and courteous. I strongly recommend it.

I grabbed the 2yr. extended warranty plan in case my watch were to have issues. I've had my watch over a year now and it STILL works great! Knock on wood, however lol. Still a great purchase overall!

This product came in very handy when my Fitbit and headphones stopped working. Wish the option could be offered for all products....like apple products, Fitbit and others.

Havent had to use them yet but have in the past and they have always been very helpful.

The agent attended to me properly and friendly. It worth getting the geek warranty