Customer Ratings & Reviews

We have always had good results with the squad every time

Excellent service at a reasonable price. I always get the warranty and until now it has been easy to get repairs.

Never had to use it, but definitely worth having if you're prone to accidents.

This is a no brainer, for anyone whom purchases from Best Buy. This is one of the best protection plans around. I've had to use it several times, and have always been happy with the outcome.

Came in handy, my watch broke with exactly one month left and I was able to replace it.

Geek Squad is awesome! We have had to use it twice and the experience was very smooth and pleasant. This is a must for products that are used frequently!

I really love this watch, the color is great and the layout of the watch is amazing

I like the protection coverage. I don't like buying extra coverage but feel sometimes the item I purchased that the protection is for, does not have a great warranty.

Love the warranty! I have used it in the past on other purchases and it really helps relax me on high priced purchases that might be easy to Break or damage!!!

Bought the plan for my smart watch wouldnt not have it they are great to work with

My charge2 had some issues with my lifestyle...I work outside, I work with horses and I run. The charge2 was awesome but took a beating. Took it into best buy and no fuss, no muss, replaced it

Always protect my purchase with geek squad, very recommend always resolve any problem with new one product or full gift card for the purchase full price and tax.

Haven't had to use it so far but have utmost trust in geek squad

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

The Geek Squad is amazing and always there for me when I need them.

I wanted to get a handle on my daily routine and sleep patterns. The Alta was easy to set up. It does its job on activity, but if I sit knitting for hours, as I do, the Alta interprets this as restless sleep.

Because this is a watch, and is on the wrist, many things can happen to damage it, so I think this is money well spent, getting not just a warranty for not functioning, but a complete warranty, no matter how it happened.

I highly recommend when you have a wearable device as you never know when the device can wear out some of the technology parts, software or clock face.