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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6046 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,046 reviews
  • Rated 5 out of 5 stars

    Amazing staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help when something is wrong. Wouldn't go anywhere else!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ALWAYS HELP OUT WHEN MY DEVICE HAVE ISSUES AND RESPOND FASTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure that if something happens its covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit pricey, but worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you go to buy the item you want obviously you worry about something ever happening to it. I had purchased the Samsung gear3 and to buy a two year protection plan it was an extra $50 dollars. Although I thought it was a little expensive, it is worth the money in the end if something ever happens knowing you paid over six times that amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fossil gen6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very nice smartwatch, over all its the best one i ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection in the past and was pleased with the outcome. If I spend good money on a product its a no brainer to purchase this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broke my watch in a crash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great team. I love to see this. What a wonderful group of people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an item from Best buy with the extra warranty. Something went wrong, they came through and i received a brand new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest that you always purchase a 2 year Accidental Geek Squad Product Replacement. You will not be sorry it will save you lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of an insurance plan allows me to wear my tracker with a peace of mind. I have no fear of dropping or banging it. Replacement is assured with this extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protects you damaged product. Never had an issue using the warranty. Would highly recommend getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alfher. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Highly recommended. Worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended warranty is awesome. All you need to do it make up the difference in the cost from your old Fitbit to the new Fitbit. Replacements are made quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem exchanging or returning item. You don't have to jump through hoops just go into customer service, they don't charge you if you don't have the original box either. Great customer serviceA+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be without the geek squads they have helped me out of a lot of problems with out them I would be lost what it cost is will worth it we travel a lot and I can always find a best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how this service work. There is not any question or denied when I go to the store to honor this service

    I would recommend this to a friend