Customer Ratings & Reviews

Geek squad is always there with great advice and information. I have never been disappointed with them in the store or in my home.

This is a great option to purchase. Two prior watches needed to use the protection and No questions asked Best Buy issued a new one immediately

It’s the Greek squad, just go for it. Don’t think about it

Bestbuy will price match all the online stores and their protection plan is no hassle. Bring it back, give them your number, get new one. no shipping, no denial due to accidental

Love them! Great service and fast as long as u made the appt

Geek squad protection is amazing. I was able to get in-person tech support on my smart watch. When the troubleshoot process uncovered a defect in my watch a new replacement was ordered no question. Thx

There great and helpful, they help with everything you need.

The product works at advertised and is really accurate

This is a protection plan that's actually real. No hassle, no issues, no problems. One of few protection that honors what they promote.

Never get anything at Best Buy without getting the Geek Squad Protection. It's so wonderful and even if I don't use it on one item it's still way worth it on the items I do have to use it for!

Nice sound good equipment excellent fit I don’t regret it

They are smart but i hope they start to repair samsung products

The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.

I am not a computer whiz by any stretch of the imagination and it's good to know I have someone to go to when I need help, and I need help often. Great service and very knowledgeable geeks.

This has been very helpful. Especially when man makes it, it will break.

I'm honestly just writing this review because I want the reward points. Idk if I'll need it, and I've yet to actually use it soo.. yeah

Protection plans are a must. You never know when a product will malfunction or break. Geek Squad and Best Buy have always taken care of me well, which is why I continue to purchase from here.

John and Philip are excellent Geek Squad employees they have installed everything in my home way to go boys you are the greatest thank you so much

2-Year Accidental Geek Squad Product Replacement is always worth the money for me. Always breaking or washing something that I shouldn't have and no questions asked they fix or make right

I have peace of mind knowing that my device is covered.