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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6046 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 6,046 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased geek squad for my Fitbit, washed it a couple of times took it back and exchanged it for a different one. No questions asked and was easily replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this service but I haven't needed to use it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist band broke at the watch and could not be easily repaired. The lady at Customer Service said "No problem, pick out another watch". Just like that I got a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Charge 2 crystal cracked, without the protection plan I would have had to replace the Charge 2 at my cost. However, with the protection plan it was replaced right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use warranty so I will l give it 5 stars right now. May change if I have a problem and they don't fix problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not saying I don't trust my wife with taking care of the purchased item, I just don't trust the elements and others around her lol this is why accidental coverage is a MUST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my geek squad protection multiple times and have been impressed with how easy the process is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides a great senior a great price. Can't go wrong with being able to bring in an old device for them to help fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace Of Mind Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2 Year Accidental Geek Squad Protection plan for my Samsung Galaxy 3 Smartwatch and I haven't need to use it as of yet but I love having the security of having it! I def recommend it for pricier purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is actually the only place i purchase the protective insurance, They bend over backwards to solve problems IF they happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't actually used their service, but the protection plans are incredible. Its painless and easy to get a broken product swapped out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is for a personal gps device. I get a lot of use out of my devices. The warranty makes sure it’s replaced if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gracias

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siempre me gusta comprar las garantías aunque nunca las he utilizado.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. Its the best any accidental damage and they take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased geek squad supporter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love this watch. Geek squad in the past has made it easy for me to replace my defective item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a few days after my galaxy watch purchase because I'm a clutch. Thank you Best Buy staff for all the help and advise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying the geese corn protection plan in case of any unfortunate mishaps they always take care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of me mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a added assurance that if I accidentally mishandle my product it's covered. It's definitely worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it incase my watch broke have not had to use it but its the piece of mind knowing if something goes wrong i have it.

    I would recommend this to a friend