Customer Ratings & Reviews

Protection Plan worked great with no hassles when I needed to use it. Remember it is a one time use replacement use.

Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

Purchasing Geek Squad Protection allowed me to get a full refund when my watch didn't work.

Get the Geek protection if you buy a Samsung product! Samsung does not support their products or their customers, Samsung has the worst customer service in the world!

this item it is a most have for the devices. when u do a claim it is super easy and they take care of the problem right away

The warranty is great since for any reason I must take it back it’s covered

I have unfortunately had to use the product replacement plan and it is well work the price. It was very simple and easy to do the replacement. Highly recommend!

All around best investment ever. Love how my kids break things cause their kids but I have a back up service to ensure I didn't just throw all the $$$$ down the drain.

My watch broke nd it replaced immediately. I just had to pay for nowhere warranty on exchanged product. Sved me alot of money.

I highly recommend getting the service plan on any device that Best Buy offers. It the piece of mind knowing that if something goes wrong, the device will get fixed or replaced.

Geek Squad is the BEST! I always purchase this with any electronics purchase

I have not had to use this with this particular item at this time, however the warrenty has always been really good. A problem, take it in they replace the product.

I am not in favor of buying warranties for products, but when it come to electronics I would buy it. So many can go wrong and having the warranty will give you peace of mind.

Have had warranties on my other devices. Always worth it to buy the warranty on ear buds and smart watches!

My wife she love this Samsung watch this was a gift

My first Fitbit I did not have protection and a little over a year it broke. Less then a month my second Fitbit broke and I was able to exchange it for a brand new one easily!

I definitely suggest getting the geek squad plan. It covers mostly everything and they will replace it.

I haven't had to use the insurance geek squad. If I do I m just hoping the squad will be able to address our needs

Used for my Fitbit as I had many times in the past. When my watch died, I was able to replace with a newer model which was great. Unfortunately, I found out after that that Geek Squad protection can no longer be used for Fitbits.