Customer Ratings & Reviews

The color of the band changed in the water. I took it back to the store and they were wonderful about exchanging it. Well worth getting the accidentail replacement.

I haven't had to use this yet for the product I bought this on, but I have used a similar replacement add on like this in the past, which is why I did it again.

Best Buy really does offer a no hassle protection plan that is covered by Best Buy from day 1. I have used it and very pleased with a very pleasant experience.

The Geek Squad is the best protection I've seen. It's there when you need it and it really protects your products. I've used it and everything worked out really well.

Nice warranty for my Galaxy watch and my wife galaxy watch.

Worth the money. Things can always go wrong with the after the regular warranty expires. So I just spent I little money to get the extra protection.

Great watch. Fits all my needs. Geek squad support was amazing when I had a software glitch.

On every relatively expensive item bought, I would recommend purchasing Geek Squad protection. It is immensely helpful, especially if you're accident-prone like I am.

I always get a warranty on electronics because you never know what could happen after the initial return time has passed. I love best buy product replacement warranty

The help from customer service was great they def helped me out and solve my issues every time i calldd

Insurance is a good thing. I have been unfortunate no to need it but I am glad I have it.

I've returned so many headphones due to malfunction or simply because I didn't like the product. Costumer service is great and they were able to exchange it each time.

We always buy the protection. We haven’t had to use this particular one but Best Buy is great about no questions asked. Replacing or Fixing insured items.

Because I knew this fitbit would get some heavy use, I purchased the replacement policy. Bonus...the cashier took care of all the sign up right at the register.

I bought a watch and works great great customer service

The band broke on mine, and I was able to get a full refund, which I used to upgrade to the next level fitness tracker. The process was easy and took about 5 minutes.

Great to have with aby electronics. I have found it super helpful and beneficial!

Make sure you get this for any mobile electronics you buy from Best buy. Their return or fix it policy is unmatched.

Definitely a great thing to get, they have returned my watch with no problems or questions. Worth the extra $.

Bought this to go with purchase. Hoping to not have to use it, but feel good in case we do.