Customer Ratings & Reviews

Let's face it, I'm hard on my technology. In considering buying something that I will wear every day it was a no-brainer to purchase protection so that I can know if anything goes wrong (or I break it) I can get it replaced.

I get an extended warranty practically for everything I buy from Best Buy. Recently, Roku 3 started losing WIFI connectivity. I took it back to store and received a sore credit that I've used to buy a different product.

I have not had many problems with my Fitbit Charge HR, but I do enjoy the Peace of Mind that comes with having the protection plan. If you encounter a single problem, the purchase has more than paid for itself!

A+ Service pretty fast response in comparison to other stores where you get your appointments far from the day you need it

Best Buy has the very best warranty out of all of the retailers, that I have compared. When you purchase their warranties it just make it easy to get something repaired or exchanged. Thank you Best Buy

The Microsoft Band 2 is great like this band way better than the band 1. I would definitely say yes to anyone that is thinking of buying this, keeps me moving to reach my goals that I set.

So glad I bought it, watch screen went out 18months in, the reimbursement me on the spot.

I would always recommend to someone to buy the warranty

It is always nice to have security in knowing my devices will be covered

Geek Squad Accident Replacement Plan = Absolutely essential for all expensive tech purchases.

I have not had to use this protection plan, but for expensive electronics I like the peace of mind that comes with having it. Not sure if water damage is covered, but I assume not.

We won’t ever buy anything without the protection plan. It’s an awesome thing to have!

I've broken many phones in my time and I knew my new fit bit would need to be protected since I like to run outdoors. Good buy and cheap for 2 years for a $130 product.

I previously purchased the Geek Squad protection for my Fitbit Charge HR twice. Both times the Fitbit just got worn out and Best Buy replaced it with no hassle.

i love this watch. its really comfortable and light. does what i want from a tech watch. so far i dont have any problem with it. Battery life is good as well.

I didn't realize they offered Geek Protection for the Fitbit but am glad I took it and would do so again. This is an item that would be too easy to damage.

I am very unhappy with the purchase and service so far. My husband gifted me the galaxy watch 4 for christmas in 2022. Sept 2024 the watch started flickering which is obviously a mechanical issue. So I took it to best buy where I purchased it from. After speaking with them they said it was out of waranty to contact samsung. SAMSUNG inform me they only warranty 12 months not 24 months so I would have to pay to get it fixed. This is so frustrating because I had a fossil before this that lasted ate 4 years. Best buy and samsung you'll have to do better!

I purchase the geek squad protection on everything I buy, and I can say the very few times I have had to use it, it's worth every penny. BUY IT!!!

Bought this on an Asus watch for my son he had it for about 5 months and it would not power on. Best Buy replaced with brand new unit no question

I previously owned the Charge HR, and so I had to upgrade my tracker when the Charge2 came out. Love changing the bands and the new screen.