Customer Ratings & Reviews

Geek squad protection plan is amazing for Samsung watches. I will highly recommend if you're buying a Samsung watch from Best buy you get the Geek squad protection plan you won't be sorry.

What I like most about this protection plan is that I can transfer it to anybody I want by calling Geek Squad and submitting their name. Simple and easy.

My mouse would not hold a charge after a year and half and bringing it back with this coverage made the process so effortless and I left with a new mouse and nothing out of pocket!

Thank you Geek Squad for the accident protection always nice to have and of course always great to use just love the great way you give me so much help when I have questions too.

I'm very grateful that I have the opportunity to have a protection plan on this watch.

BESTBUY is the best way to purchase any type of electronic device! The customer service is the best and as well as the most knowledgeable- they offer great advice and know which items are the best for your buck! You cannot go wrong with any Samsung products and I try to keep all products Samsung. Thank you BESTBUY for always Carring excellent products and giving us nothing but the best stuff to purchase.

Pretty good watch. I got to be honest though, not too much of a fan of the simple interface. I like to have colors and all that which I know depletes battery faster but I wish it didn't feel like it was made in 2005. Otherwise this watch is pretty good, not sure if the heart rate sensor is completely accurate as it won't go past 131 BPM.

So far so good I have not used this. But, I had this for my former Samsung Gear Fit 2 and when the band had issues I took it in and I got all my money back because Samsung discontinued the watch. No questions asked or anything, I didn't even know they stopped making the Gear fit 2 when I took it in....

buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

We haven't needed to use this, i am happy to have not had too however we bought the coverage ad usual for the "just in case" situations.

Had to hold out til her parents posted...but soooooo proud of my cousin! She graduated in 3.5 years with 2 degrees from Penn State. On top of that she received a personal shout out from President Obama. If this is not a true definition of beauty and brains, tell me what it is!! Send your cash app cousin!!

I love this watch. It has so many things you can do and I have a lot of medical issues. I can do a lot of them on this watch.

I never make a purchase without a protection plan these days. They help to ensure that when my product begins to act strange, has manufacturer issues, or just stops working that I am covered and can easily have it either fixed or replaced.

Great protection for the gift I gave my best friend! I feel protected knowing she will be able to get her watch fixed if anything happens!

I've only used Geek Squad Protection Plans 1 time, and it was a flawless, hassle free interaction. Asked me my problem with the device, keyed a few things in and told me my replacement options. I decided to upgrade to the newer device and pay the difference (new product cost - original purchase price). Super easy.

I always get extra protection to anything I buy, it is worth paying a little extra and if you have the Total Tech they give you a 20% discount. Best Buy always has great deals and protection plans, my husband and I always renew the Total Tech yearly we've had it for 3 years now, and will keep on getting it.

Would not pass up getting a guarantee subscription on excellent service package

I usually never buy warranties; however I felt compelled to buy it on my MS Band based on researching & reviews. Boy am I glad I did! And let me tell you, best experience I've every had with warranty service. (I've purchased years ago and swore I'd never purchase warranties ever again) Best Buyvwas wonderful on the exchange, rowed with brand new device... Awesome customer experience!

I bought this for my $400 smart watch. Let's face it - wearing something that expensive on your wrist is a little unnerving. It is great knowing that any accidental damage will be covered, as well as any other issues I might have during the coverage period. I hope I never need it, but I am glad I have it!

I like the ease of use and its ability to track my fitness journey accurately. I dislike having to take it off to charge it since it can track my sleep patterns. Otherwise it works the way I expect it to.