Customer Ratings & Reviews

Made an appointment to have my LG wash tower checked at due to a new noise while it was running. I got all the email and text reminders for the appointment window of 1-6pm to make sure I was home. At 5pm I received an email stating "As you requested, your Geek Squad In-Home Service Appointment has been canceled." I called Geek Squad to find out why I received this email when I never cancelled. I representative said because they were overbooked and could not fulfill the appointment it automatically sent the email. Then after being on the line over 30mins with them to reschedule, it hung up on me. WOW!!! I don't think I need to say anymore.

watch its open box anf best buy said excelent but its not its has signe of wear on the band they it should be satisfaid open box

Just received shipment of Galaxy Watch 5. After unpacking I noticed that I am not able to charge the watch because the purchase of an adapter is necessary. A watch in this price range should be complete and ready to use The watch goes back to the store tomorrow. I am sure I can find a smart watch that comes complete with everything included. Sorry Samsung.

the store clerk told us this would fail and we needed this warranty

I got the accidental replacement in case something broke. But the band broke and I was unaware so it fell off and now I cannot find it. But the warranty only covers the product if you can find it. And I get, I could have lost it just because, but it fell off because the band was well worn.

Just afraid the thing will fail so we purchased this warranty

Not a bad watch but why allow all these fuctions if it drains the battery very quickly which does not even last 7 hours, dislike this watch because of short battery life and the only way i can get battery to ladt longer is to tuen of apps and needed functions. Will be returning.

Unable to return a defective device outside of the short return windows for full refund

Just bought a new Gear Fit 2 from Best Buy, i figured that would be the best place to work, got the warranty without question, Had the Fit 2 for less than a month , the band popped off. Looked online and noticed that was an issue with all the Gear fit bands. But then relived because i bought the warranty. Drove to Best Buy, to find out, they do not replace that and to call Samsung. Going forward, i will buy directly from Samsung, not Best Buy.

The item comes with a lot of scratches, awful! Don’t purchase it. Make sure first the real condition of this product.

Extremely inaccurate heart bpm readings. Readings varied by over 25 bpm discrepancy when compared to professional accurate equipment! This also leads to very inaccurate calorie calculation.

Most items aren't broken within the time frame. Pure profit.