Customer Ratings & Reviews

There fast at helping out no matter what the issue is. The always friendly and educated

Our insurance has come in handy ! I got this for my boyfriend who is clumsy and don’t need to worry about having a backup

I debated on purchasing the 2 year geek squad accidental replacement policy. So glad I decided to get it! My watch face cracked during yard work of all things! I returned it to the Best Buy where I purchased and was in and out with my replacement in no time flat!

I was about to step into the shower with my new Fitbit still on my wrist when I noticed it just in time. I don't wear a watch, so I'm not used to taking something off my wrist.... I hope I don't have to use the replacement insurance, but I'm glad it's there.

Great warranty protection plan. Had them on all of my Galaxy watches.

I have had this product for two years. I have taken in three laptops for check-ups. What a relief to have a place to go through and make sure everything is up to date and working. It covers so many of my electronics.

Definitely would recommend had to get mines worked on and they ended up giving me back the amount I paid for it. Definitely worth it

I always get the Geek Squad protection plan. Worth every penny. If something is wrong just take it back to the store for a new one.

We never leave our puchases without protection. This and registration of warranties pay off.

I went ahead and purchased the two-year Geek Squad warranty and I am glad I did. The band has split and I took it back to Best Buy and they replaced it with a new one. They also helped me make sure that the new one synced to my Fitbit app so I wouldn't lose all my stats.

although I have not used the insurance, I am satisfied that I can use it at any time

[Employee of bestbuy] I would say the GSP is amazing. It is very useful if products fail during the time period of having it.

I wouldn't have felt comfortable getting such an expensive watch without some kind of protection. The plan has accidental damage so I don't have to be uber-paranoid about wearing it, and I can enjoy it while out in public.

I had a issue with my Samsung watch but the geek squad handled it. I'm thankful I had it.

Couldnt ask for a better watch for my everyday activities. I have hade this watch for over a year and where it everyday live it

Had to return my initial Fitbit Ionic due to a band issue that would not stay connected. The Ionic is a wonderful product but I would recommend purchasing the warranty as this particular Fitbit is a little pricey and I feel it will get a great deal of use.

More than I could ever wanted. Just looking at this watch is gonna make you want to run.

I have purchased geek squad accident insurance on several electronics items. My most recent claim was for a fitness wearable tracker. It took about 10 minutes to walk in the store and out with a new replacement. I recommend to family and friends frequently.

I've bought this for every watch I've gotten and have used it at least once due to the fact that the watch malfunctioned later on. I was able to get a brand nee replacement for no extra charge. Worth it.

I highly recommend getting the protection plan for items like smart watches and headphones. It is the best protection you can get and there are no hidden surprises. My Band 2 was replaced after it didn't want to hold a charge. Received a new one in the store. Terrfiic service.