Customer Ratings & Reviews

[Employee of bestbuy] always nice to have protection on items like watches in case something happens to them

This is the only place I always buy the extra protection at because it is actually worth it.

This is the only place I always buy the extra protection at because it is actually worth it.

Geek Squad protection saved me since the Fitbit Charge HR band was junk. So many people had problems with the Charge HR band but Fitbit would not recall them. Thanks to Geek Squad Protection I was able to return it and get a better product.

This is a great investment for a wearable device! I've had to use it several times (device not syncing, device won't charge, device stops working, broken band) and have never had a problem with making a return. Definitely worth the money!

I bought the smaller version because I have a small wrist. Wonderful screen! I like the animated watchfaces best and you have a HUGE selection to choice from. I get about two days average battery life and for the price you just can't beat it!

I have used my replacement plans on more then one occasion. Worth the money because if anything goes wrong they just give you store credit for the original purchase. It has helped me keep things going in my house without losing something we use.

giving it 5 stars but hope I don't have to actually use it, that is when you really see if it is worth 5 stars

Good to have on sophisticated electronics like a smart watch. I am glad I purchased this and it seems to be reasonably priced for the amount of time it will keep the device protected.

Got this watch for mom's birthday back in November of last year (upgraded her from an active) and she's using it every single day, she loves it!

Over the years I have been a Best Buy shopper I usually purchase the protection plan and Best Buy has always exceeded my expectations the few times I had to use.

Best service contract around and Geek Squad has always taken care of me.

This protection plan is so helpful and useful I get it every time I purchase a new watch.

Guess if it broke i would take the thing to geek squad and they can fix it.

Geek squad is totally awesome, geek squad protection plans are a must have, call to speak with customer support or simply just take your devices to your local bestbuy store.

Great service. I'm getting this service for all of my electronics i buy from Best Buy. Thank you...

No one knows everything. The geek swuad does it's bedt to help you with your problems. They don't make you feel bad for simple mistakes and apologize if they need a little assistance to answe a question. They go out of their way to help.

Must have if you have a lots of electronics and need service. The greek squad helps fix your electronic.

works good ###################################################################

I bought this as a birthday gift for my sister it is her first smartwatch. She said very simple to learn how to use it ..she loves that you can change the bands and give it a different look,said she would definitely buy this watch again.