Customer Ratings & Reviews

Haven't had the chance to use them yet, but the in-store customer service has always been really good

Over the years I have been a Best Buy shopper I usually purchase the protection plan and Best Buy has always exceeded my expectations the few times I had to use.

Great, I've had my watch for less than a year and had it replaced 2 times d/t scratching, etc.

Best insurance plan out there I only get my electronics and insurance and insurance for them at Best Buy that's no one could beat them

If the protection plan is less than 10% of purchase price I always buy. I got this for my Samsung Gear S3 smartwatch, which is a very tough watch, because I didn't want to have to worry at all if it got scratched or damaged.

I loved the flexibility and reliability of the 2 Year Accidental Geek Squad Product Replacement Plan. It might seem like its a little on the expensive side, but it is worth it if you happen to damage your product for whatever reason.

2yr accidental protection. For the price. Not a bad deal.

A must have for electronics, especially things like smart watches. The batteries seem designed to last for just under 2 years. With this Plan replacement is fast and worry free.

I always get insurance with my items from Best Buy. Has always paid off and very worth it.

Loved this to help with repair when needed. Geek squad is always there to help when I call.

Received my watch fast. I love the features on it. And it makes life a little more easier

I've kept Geek Squad Service plans for years and find them worth the price.

I usually skip the extended coverage offered on purchases, but am SO glad I got this!! Have already used twice and it has paid for itself 5 times over already! Absolutely get this if you are getting a tracker--you'll be glad you did, I assure you!!

This warranty is worth it! Scratch or break it and we’ll replace it? It’ll cost you more in the end if you don’t. This is the only way to go.

Geek squad is totally awesome, geek squad protection plans are a must have, call to speak with customer support or simply just take your devices to your local bestbuy store.

Absolutely one of the best decisions I made was to sign up for the protection. My watch stopped working a few weeks after purchasing it and they took care of it same day.

Good to have on sophisticated electronics like a smart watch. I am glad I purchased this and it seems to be reasonably priced for the amount of time it will keep the device protected.

Agents were honest and knowledgeable about wear os and helped me get my watch set up in no time

Bought the fitbit for my wife and decided to get her this additional protection. With items like these that get some much use the charge port is something that takes a beating. the price was great in order to replace this product i bought on sale!

Great watch love the big face and spinning bezel it's a must have