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Customer reviews

Rating 4.8 out of 5 stars with 5983 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 5,983 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought protection plans on all of my Best Buy products products. And I love having the extra padding of protection do not have to worry about if or when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth protecting my gear. Hopefully won't need to use it but have used it in the past on my previous watch when I dropped it and cracked the face. Got it replaced, no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad for my new smartwatch. Its good to know that no matter what happens they will either repair or replace with very few questions. Still the best extended warranty out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty plan out there. You don't have to mess with sending it in and all that business you just go and warranty it and walk out with a brand new one the same day. This is why i will only go to best buy for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always more than pays for itself. I would not purchase electronics without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be easier to use. No questions asked... Just replaced my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked it up! It was on sale! And i love it! Very basic and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my samusung watch stopped responding to voice to text, I took it into Best Buy and was given a brand new one. Definitely worth the price. Also, the value of the original was refunded back to me (which I rolled back into another protection plan)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this for devices that are likely to break. I've made great use of this for headphones, and I'm sure I'll need it for my wife's smartwatch which is why I purchased it this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 8 year old tire his last one up pretty quick. So, this was a no brainers. The whole reason we were replacing the watch was because it broke. Should have bought the warranty the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was the first way I used geek squad protection because the battery want to crap after a year-and-a-half. No questions asked geeksquad crew just gave me a gift card for the purchase price (watch was no longer available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have been a Best Buy shopper I usually purchase the protection plan and Best Buy has always exceeded my expectations the few times I had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though Samsung no longer repairs this watch, the Geek Squad gave me credit for the newer model. Very pleased. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great. Have used them in past always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price when used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price my prior watch stopped charging took it in for this replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always take out the protection plan on any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have For Fitbits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit, but there's a lot that seem to go wrong with it after having It only a year or so. I definitely recommend buying the geek squad protection with your Fitbit, because I'm sure you will need it at some point to replace your watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. I strongly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth getting the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is worth the money for accidents and damage to a expensive device.

    I would recommend this to a friend