Customer Ratings & Reviews

the geek squad at best buy is the premier in extended warranties! They always go above and beyond to ensure customer satisfaction!

I love my Fitbit - however anyone considering buying one should get the extended warranty - my band broke and without the warranty I would have to get a new one or use duct tape.

I have used my geek squad protection multiple times and have been impressed with how easy the process is.

2 year accidental replacement, I've used it a few times and I love it, specially because they replace your item for a brand new one or other item for the same price.

I bought this plan along with my smartwatch and is a great buy expecially for the amount of time that it is good for. I have not had to use it but knowing if it fails for no known reason I am covered.

When I returned my First Alta because the battery did not function correctly, the customer service rep was very helpful when I wanted to replace it. The procedure was very efficient.

IT Was a BIRTHDAY gift and they loved it BEST GIFT❤️

Overall, I love this watch. Geek squad in the past has made it easy for me to replace my defective item.

The purchase of the warranty was a no brainer considering we bought a smart watch for our daughter. Thanks for suggesting this Geek Squad!

Helpful when my friend found out that Fitbit bought Pebble. They gave us an e-mail about trading the watch in for a fitbit of his choice. Although he decided he liked the watch more.

I had a fitness tracker that he band had broken, the ban is not replaceable so BestBuy gave me a new one, no hassle, do wait just got it done and I was on the road again.

Something happened with my galaxy watch used the geek squad and they replaced my watch . Just had to purchase a new geek squad plan.

Purchased the watch for Father's day and have had issues since..The battery life is good for several days and the display is clear.

This is very good service to have with all your major purchases this covers anything and everything if you drop it and step on it they replaceit.

I haven't used yet but I am glad to have it with this purchase since it's a watch and they hit many surfaces & could get broken anytime.

I purchased the extra accidental protections or my Fitbit charge 2. It will cover the battery and anything that happens to it that might not be covered under the manufacturers warranty.

This added security has benefited me in the past when I’ve had issues with product failures. Would not think about purchasing electronics without this value service from Best Buy.

I purchased this 2 Year Accidental Geek Squad Protection plan for my Samsung Galaxy 3 Smartwatch and I haven't need to use it as of yet but I love having the security of having it! I def recommend it for pricier purchases.

It works really well for what my mom needed it for.

I received my Samsung - Gear S3 Frontier Smartwatch as a gift & the gift giver also added on the 2-year Accidental Geek Squad Product Replacement. Better safe, than sorry.