Customer Ratings & Reviews

Defenitly will recommend to a friend. My battery died in my watch and they changed my watch. plain and simple

So glad I bought 5his protection I am about to take it on and it had only been a month since I bought it

BestBuy's protection plans have always been something worth investing in. Great service and peace of mind!

Worth it depending on the price of the item. I was able to exchange a fitness tracker with no issues.

This watch does it’s job but can be improved upon. Had my son fly unaccompanied and this watch worked when he landed. He’s able to call me and text the little emojis. However the watch dies fast, I give it a school day before it needs to be charged. The location may sometimes lag as well but it’s a good started communication device for kids.

I haven't had to use this yet and I hope I never do. They said though that they will replace it no matter what happens to that so that is awesome.

I have had no complaints with the geek squad protection. Seamlessly and effortlessly get a credit for defective merchandise. Has saved my butt on several occasions.

what can I say they are always there when you need them. Helped with my Galaxy active 2

I buy Accidental Geek Squad Protection for all of my products. It is the best service!

Haven't had to use the warranty but have never run into any problems using my warranty

I bought a watch and works great great customer service

I get Geek squad with everything I buy!!! Believe me when I say it is worth it. I have used it multiple times and it has ALWAYS been hassle free no worries!!!!

All good because if the watch is damaged they will repair it or change it

Allows for some piece of mind and confidence you can wear the product in all instances and not worry about breaking it.

I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.

Cannot say this enough this insurance is a must have on certain product you buy you must have this insurance

2-Year Accidental Geek Squad Protection is a really good warrent they fix alot of things!!!

2-Year Accidental Geek Squad Protection is a really good warrent they fix alot of things!!!

Buy it! Buy it now!!!!!! How could you not want to protect your investment, that you'll be using while outdoors and active. As clumsy as I am, it's a no brainer.

I got it just in case since I had previously purchased a smartwatch from another retailer & they weren't able to fix it