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Customer reviews

Rating 4.8 out of 5 stars with 6011 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 6,011 reviews
  • Rated 5 out of 5 stars

    Best Buy Associate stood by their customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of replacement was great since it was a malfunction of design flaw. watchband snapped off cleanly from the watch face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have. Nice service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handle everything for me mounted my tv where ever I wanted. Great service and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Always get the warranty on all purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had good luck with the plans from best buy. Quick easy replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this replacement plan for anything I can that's expensive. They honor it without question. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance I hope I don’t need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully something I don’t have to use but based on past experience a great program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung watch. I had the Fit2 and just upgraded to Fut2 Pro. Seems to have bigger screen and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great investment! I would have been out of money if it wasn't for this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in and went to the Geek Squad desk and showed them it was broken and within minutes had my new one and was out the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially for products in daily use, like the smartwatch I got this far, it's always a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's replacement plan is worth the money. I was able to get a brand new Gear Fit 2 after my band snapped.....with no hassel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of peace of mind when making a large purchase. Haven't needed to use it yet but you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchase this 2 year warrantee. Already had to use it and the customer service could not be nicer or easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problem replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a Fit bit. I had no problem with the return. However I was informed the price of the warranty went up. Therefore I had to pay an extra 10 for the exchange. I don't think I should have been made to pay more money on a warranted item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting this if you are buying this watch. My band broke and so I used it without any questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting this if you are buying this watch. My band broke and so I used it without any questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bezel in my smart watch was getting stuck and they had no problem switching it out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality. Protection is worth it. Definitely would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it yet but hopefully it's worth for the price of it so expensive but I feel like if I dont get it somthing will happen. I'm not sure how helpful they are or not plan to use oneday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't given specific details about what exactly is covered with replacement plan but was told it covers a lot. I figured it's worth it if something goes wrong. And if they don't have this model available then I get the newer version. That works for me.

    I would recommend this to a friend