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Customer reviews

Rating 4.8 out of 5 stars with 6011 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 6,011 reviews
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but we will see how it goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    original fitbit would not charge after about one year took it in under insurance and had no problem getting a new one in exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me when I needed to repair my cell phone. So easy and fast. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a complaint with purchasing products and adding warranties... can't say that I can start now. Kudos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage but a bit over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get these for my smart watches. Inevitability they will break or have problems over the 2 yrs, they all do. Deducted a star for the hgh price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best service you can get for any type of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's last Fitbit just died, refusing to turn back on after charging. The replacement plan would have saved us $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan! Only had to ever use this for the Fitbit and it was super easy and covered everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection plan since I never know what could happen. You don't want to be without the money you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance and always works with you on repairs or claims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect my 2 Samsung Galaxy Smart Watch is very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection. Geek squad fixes it or replaces it with no question!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a warranty with Best Buy because they will take care of you if anything happens with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has paid off on all the fitbits I have purchased either for myself or others. I would not by another without this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pays for itself,if you are able you should definitely purchase this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if it mess up , u can always get another one , free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way stuff is built now. Tou have to keep a warranty ir you'll pay a big price later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new Samsung Active 2. I have had excellent service with Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. Works well for us. The replacement plan is useful for this watch because things happen, and it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy with any electronics!! They have the best service when things go wrong.

    I would recommend this to a friend