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Customer reviews

Rating 4.8 out of 5 stars with 6005 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,005 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. You feel confident if your watch stops working or not working as ussual they will replace it or even better they let you upgrade the the newest model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know i have protection on the technology. This came with the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a few of these for loved ones. They were at aws about the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can rely on geek squad for repairs! I recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help me with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was super nice and helpful. Thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my watches burned me it was about 2.5 months after I had purchased. Without this warranty I would have been out several hundred dollars since most watch brands (from what I've read) will not take responsibility for consumers getting burned by the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome service couldn't say enough good things about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for the smart watch. Usually the battery life has shortened before the protection plan is over and i can get a new watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Samsung Galaxy Watch Active 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the protection on my watch yet because of COVID. However, this protection plan covers accidental damage like scraping against the wall. Plan on using the plan soon for this type of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wacht

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaizing.............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used the service on this watch, but you’ll have great maintenance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental product replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase a computer a printer or any high cost item I always feel satisfied knowing that I have a protection plan available to me if needed and that is a definite plus for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be your best investment if your able to spend the extra. Haven't had any issues getting things replaced. Sat on my Sony mbx 950 headphones. No need to explain what happened. They best buy associate replaced them the same day with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the money as far as I'm concerned. We had a Samsung active 2 watch that had a glitch in it and they replace the watch with a brand new one. So the insurance was well worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer for a Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally do not purchase these replacement contracts, but for a smart fitness watch, the chances of damage or failure are very high. Probably not if, but when the watch becomes unusable, peace of mind that the next version will be provided at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, lets you enjoy your tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose Best Buy over the other stores because of the Geek Squad protection, it allows me to enjoy my purchases knowing they are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my MoTo I got it because it was a different. But it turned out very useful. In texas we are not allowed to use our cell phones my moto lets me see who is calling or messaging me without having to pick up my phone it tells me the weather or latest news I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange for Broken band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great no hassles ! I have the warranty .They were very helpful in finding me a New Fit bit Charge 2 and I was back tracking my walking in minutes ! I always shop Best Buy for my needs and there great at replacement of warranty items !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent collected after i told him what happened and gave me a gift card which I used to get watch 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Reliable! Good to know that help is there when needed for any issues.

    I would recommend this to a friend