Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6006 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,006 reviews
  • Rated 5 out of 5 stars

    Good backup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got protection for my Garmin fitness tracker. It's a good idea having a 2-year warranty on something you wear every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy watch 4. I moved to this from the Galaxy active. I just wish there were more watch faces to choose from. Maybe down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost. Great services and covers all technology

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for three weeks now and I love it. It set up easy and works as described. I'm not a skier and I bought it because I swim and it is one of the few actually water resistant smartwatches. It has not disappointed me. I do wish it had a few more options for different types of activity tracking - but that is really google fit. Now they need to deliver the promised android 2.0 update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan! At first I almost didn’t get it thinking it was just an extra charge but it really paid for itself quick. Anytime my watch breaks or stops working, I just walk in and they replace it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this watch. I had the first Samsung Gear watch and it was pretty bulky. This is so much nicer and I'm enjoying all the apps on it. Great watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but definitely worth having if you're prone to accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took my call. Told them what was wrong. Then they said no more. Took care of my issue. I was on the phone for about 25m.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thanks for sharing this with us and sorry about the very slow response! We appreciate the feedback and are thrilled that the experience was an awesome one! Please let us know if there's anything else we can help out with.

  • Rated 5 out of 5 stars

    Your guys are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ol’ geek squad saving my butt once again after time and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth with what type of fitness watch to purchase. I decided on the blaze because it has the on-screen workouts. I was disappointed about not having the breathing sessions, but the update includes it. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protected

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always nice to have protection on items like watches in case something happens to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice to get the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit starting to come apart after almost a year of wearing it everyday and working out about 3-5 days a week. Got the protection plan just in case and it came in handy. They replaced it for free right there in the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over all good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for an upgrade for my garmin watch and pay the difference since there was a problem with the battery life but they wont do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MONEY SAVER

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY WIFE HAS HEART ISSUES AND THE FITBIT IS ESSENTIAL TO KEEP TRACK OF WHAT HER HEART IS DOING AND WHEN HER OLD ONE BECAME ERRATIC THE REPLACEMENT WARRANTY SAVED US A GOOD BIT OF MONEY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan ensures replacement for damage products. I personally find the Geek Squad to be more accommodating than the product‘s company warranty support staff!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. A year later, no big issues. Used by 14 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my Samsung S3 Smartwatch. It's really Rugged & it Compliments my Wrist. It has Many features.... Too many to Mention. I like that it has Many WATCH FACES, so you can customize it to your Style Daily.

    I would recommend this to a friend