Customer Ratings & Reviews

always offer great customer service. I've never had a problem with them.

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

My favorite, insurance. Its the only place I get insurance.

Fitbits can can be persnickety, especially if you work out a lot. I have had to replace mine at least four times. With the protection program you get a replacement no questions asked. I highly recommend this product.

I have purchased the Geek Squad protection on a number of items, and thankfully, I have only had to have one or two of those repaired. I have never had a problem with their service. They're always friendly and professional.

I'm glad I had it because the software got a glitch in it after I downloaded a watch face. It was like a virus. I couldn't reset it. They gave me a new one.

It is very good to have warranty for any device you buy we never know

If something happens to the watch they will replace it. Depending on the model and if it's obsolete and if you stay within the warranty plan year

Did not have use for it but was a nice add to gift

This thing has saved my bacon more times than ive bought it

Husband purchase this warranty with my new watch. Hoping it’s worth it. Usually don’t purchase warranties but the watch is expensive and being worn every day.

I always purchase the protection plan from Best Buy and feel comfortable that I won't have to be stressed out about anything happening with my Best Buy products!

I love Geek Squad warranties. Definetelt worth the money. They say insurance is expensive until you need it. I have had several things replaced.

Today everyone worked very efficiently I upgraded my SmartWatch without any complications and I'm grateful that I had a warranty because that watch only lasted a year.

Buy my smartwatch and added extended warranty for a fraction of what it would cost to fix it or replace it. Definitely, this is why I'm a loyal best buy customer, because of their warranty and world class customer service

I’m clumsy. I drop things all the time. I remember losing my phone so i attempted to use my tablet for music. Well it fell off the bathroom sink and totally cracked all over. Best Buy replaced it not charge!!!!

The new way that Best Buy handles returns if you purchase the warranty is pretty good. When I had problems with my son's fitbit not holding a charge, they exchanged it with no hassle, no questions, just the replacement product.

Excellent service at a reasonable price. I always get the warranty and until now it has been easy to get repairs.

Experience was straight forward exchanging the Galaxy watch.