Customer Ratings & Reviews

There great and helpful, they help with everything you need.

Nice sound good equipment excellent fit I don’t regret it

Ran my wires nice and neat. Educated me on ways to improve my signal and made sure all was working b4 they left. Very friendly

That being said, the Samsung watch has been great, and has not needed to use the warranty. I hope it continues, but the warranty gives peace of mind.

Extends the warranty! Good, since FitBit products usually last under 2 years before some damage happens. Appreciate paying a little extra for damage I might cause that Best Buy will cover!

Have used in the past for other items (haven't needed it for this yet) and this is a great program!

Probably one of the smartest choices I made this year. My Fitbit Charge 2 wristband broke after 5 months of use. Brought it back to the store and it was replaced with no questions asked.

The Geek squad protection plans are the best. very easy to work with and amazing customer service/satisfaction. I had to return my fitbit and it was a very easy transaction... highly recommend it.

I have peace of mind knowing that my device is covered.

They are smart but i hope they start to repair samsung products

I highly recommend the warranty on the product. It’s easily damaged and I’ve had issues with charging after mfg warranty expires and geek squad covered it.

I always buy a protection plan for all my electronics.

Accidents and mishaps can come at the wrong time. So when your Fitbit is down your down. So what better security than to get extra warranty. Fast, quick and speedy at Best Buy's customer service.

I purchased an item from Best buy with the extra warranty. Something went wrong, they came through and i received a brand new item.

I really love how this service work. There is not any question or denied when I go to the store to honor this service

The geek squad protects you damaged product. Never had an issue using the warranty. Would highly recommend getting the warranty.

I like to buy insurance for all my products because if anything happens I know geek squad will help me

haven't had to use it yet but you never know when you might

I suggest that you always purchase a 2 year Accidental Geek Squad Product Replacement. You will not be sorry it will save you lots of money.

I have used the protection in the past and was pleased with the outcome. If I spend good money on a product its a no brainer to purchase this.