Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5979 reviews
(5,979 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Printer watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do I have Geek squad protection because every time I call y’all tell me I don’t have it and I know I always purchase it with every item that I get from you all
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Sad face
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use it in less than a month!! And had to buy new one after getting another watch, that has the same issues again, told i have to rebuy the additinal warranty
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth purchasing for Garmin Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't fix watch in store and will be without for at least a month. Defeats the purpose of a warranty.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsung Galaxy Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reasons my 2nd Samsung Watch that broke. Not sure what the issues is.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Skip it on watches.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tend to always reccomend these plans. But this one was not worth it on a smartwatch.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I'm already reviewing this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saw this on the movies once a guy making reviews for rewards pretty awesome
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Could be ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt need it watch worked fine for the term of contract. However after 2 years not so much.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it yet. Hopefully they can tell me how to work it better than the salesman. The salesman told me there was a 30 day warranty and that's why I bought the warranty. Very disappointed in the salesman
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Does not cover accidental damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful purchasing this plan I purchased this plan thinking it would cover some cases of accidental damage IT DOES NOT COVER ACCIDENTAL DAMAGE OF ANY KIND
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless to buy in my opinion but for piece of mind get it
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Very displeased with this warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad I tried to get my watch fixed got the run around I ended just letting it go because i got the run around for weeks what a wast of money guys
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the fact that they replace product and give you a new one but can not buy the extended warranty or continue with what is left on the warranty on the new product replaced.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .If the Fitbit was replaced under our Geek Squad Protection, this would fulfill that plan in it's entire. For the replacement Fitbit you would be responsible for applying the new Geek Squad Protection plan for that new item. The full terms and conditions on how our plans are fulfilled can be located
at, www.geeksquad.com/termsconditions.
Rated 1 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color but battery runns to fast it charge fast and the color is nice
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They used to replace your item any time it broke under the same warranty, but now you have to rebuy one every time you bring it in for swap.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this feedback with us. We appreciate the insight regarding the Geek Squad Protection. A while back, we did choose to change the system on how it worked. We definitely hear you and are thankful for your info. Please let us know if there's anything else we can do for you.
Rated 1 out of 5 stars
Whack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is scam because you don't need it until you need it
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad for the win!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad warranty's! On any large purchase my husband and I get this! You never know when you buy a lemon, so this is awesome to have for those just in case incidents!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Smart watch active 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't buy any protection plan for my smart watch so i need to check that out next time I go to the store
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsung watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sad to say the life of the phone is very short. i purchased it a year ago n it doesn't work anymore.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
replacement yes service no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work on computers and build them and these guys have no idea what they are doing. But replacement plans are worth it depending on what item you have
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, the band was so poorly made it fell of my wrist and is lost.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend