Customer Ratings & Reviews

The sensor on my Active2 fell off and I took it to Geek Squad to have it repaired. Without question, the gentleman gave me a credit for what I paid for the watch and I bought the 5. Thank you Geek Squad!

I usually won't purchase protection warrenties. I however found with best buys warrenties the best thing I love about beat buy is they keep your information on file in the computer, how many times have you needed to use a warrenties yet don't know where the receipt is? They have th best customer service, they don't make you jump through hoops or bring back or charge you for a missing box..how many times do you keep a product box? Me never! I don't want the extra trash lasting around the house, plus I'm not buying something thinking it will break, hands down best one out there

I had bought a Motorola 360 (1st gen) smartwatch about a year ago, and just recently I had accidentally broke the screen playing basket ball. Luckily, I had paid an extra $30 for the accidental warranty. I brought it in, and they would of replaced the product, but it had been discontinued. They gave me full store credit for the price of the watch and the tax I paid, and I was able to buy a new watch. The only thing was they did not give me the $30 that I paid for the warranty, but I can see why they wouldn't (Because I broke the watch).

Nothing better than peace of mind when it comes to getting products that could break. I totally trust my brands, but I also know things can go bad sometimes.

I've had my ChargeHR fora few months now and I really do like it quite a bit. I'm not a runner, but I do find myself in the gym from time to time and the HR monitoring is always spot on with the machines. I link my fitbit to myfitnesspal though and keep track of all my calories in and out. The HR monitoring has given me much more confidence in the accuracy of my daily calorie burn which is very important to me. So for people like me who exercise occasionally and are trying to shed some weight, the ChargeHR is king.

I'm loving it. Easily change faces, tracks steps, and heart rate. Can see just about any notification on it. Has to be charged daily, though, and the always on screen option goes back to on when charging, and doesn't revert back once off the charger.

This os a great watch for tracking your activity levels, HR, ECG, etc. Only issue is the battery life- I have to charge it every other day

Fast and easy service. They were very friendly and knowledgeable.

I bought my daughter's UP2 a month ago. Got the warranty because these things are notoriously short-lived. It wouldn't hold a charge after 3 weeks. Went to get a replacement tonight. Told they weren't restocking Jawbone products. None in display; one in back in different color. Wouldn't write down the one on hand and give it to us because it was a different SKU. Had to order it in the same color and now wait almost 2 weeks to receive it. Knowing that they won't be carrying it in the future and they will only credit me for the sale price of the product (not its current price) unless I get the IDENTICAL item really reduces the value of the "replacement" warranty. Given that they're discontinuing carrying these, how hard would it have been to just give it to us in the other color?

My watch stopped working after a year and unfortunately couldn't be fixed. Luckily this coverage allowed me to return the watch for a full refund that I used toward a new one with no hassle at all.

I’ll like to buy a nice watch which Best Buy. Thanks

I purchased this fossil 5e smartwatch for my girlfriend for Valentine's day and she is completely satisfied with its sleek stylish design and all the updates that she needs in her day to day professional 9 to 5. Moving forward Fossil will be the name brand when looking for up grades for me and the rest of my family.

All devices working great still to this day not any problems whatsoever

As I purchased this Fitbit Alta for my mother the associate offered this protection plan for only $30. I've never purchased a protection plan on anything including cellphones but for that low one time price it covers damage and loss. That's too good to pass up so you can exercise with it and wear it 24/7 without the worry of scratches or breaking it.

My wife has broken 2 smartwatches and both time they replaced them no questions asked well worth the small price to be covered

Works great, good batteey life, confortable, app does not send you excessive notifications.

I always buy the Geek squad protection on my electronics and I cannot say I have been disappointed. I have only used it a couple of times out of the dozens of times I have bought it, and worth every penny of it. Easy to use, great service, good prices compared to buying a new item thats for sure. Don't hesitate, BUY IT!

Geek squad has the best service I have from a technical perspective

Purchased this warranty with device i purchased. Never had to use it.

Always have the accidental GS protection plan on my devices