Customer Ratings & Reviews

I have several Fitbit watches (Surge, Blaze, Versa, Ionic, and the balance Aria), and they all work PERFECTLY. Apple watch owners just do not believe that the battery lasts between 5 and 7 days. But, the most important is their service. They reply timely (within hours) and never drop you, until your problem is solved.

Haven't needed this service for this product yet, but have used Geek Squad protection before. Very professional, knowledgeable, and quick. I don't hesitate to protect all my devices with a protection plan knowing the quality of service I'll get.

They supported me to check my Samsung watch, I always buy insurance with Geek Squad for my electronic devices.

When I had problems with my Galaxy Watch 4, I brought it back to Best Buy. The return went very smooth. My money was refunded (on a gift card) and only spent about 15 minutes or less in the store.

We haven't needed to use this, i am happy to have not had too however we bought the coverage ad usual for the "just in case" situations.

The agents explain the option to my Apple Watch and assist to request my order.

If you have this option available for the purchase of your electronics, then you should definitely get it. I got it for Samsung galaxy s3 watch that didn't pair good with iPhone, after I switch from Samsung phone. This plan gave me an opportunity to switch the watch to Apple watch.

Great protection for the gift I gave my best friend! I feel protected knowing she will be able to get her watch fixed if anything happens!

I recommend buy this warranty for the watch because this works perfect, when my watch have a year the battery began to discharge faster and just returned and got a new watch.

Do not, I repeat do not, leave the store without the geek squad protection plan on anything with a battery or, well anything period! It covers components, as well as normal wear and tear. When it breaks, or the battery begins to only hold for so long. Go get a brand new one. No hassle, no questions. If your not going geek, your losing. Period

Excellent and exceptional service and thank you. Always happy when I go in for help.

Ok, so it's hard to tell how well the plan will work if something happens, but BestBuy has never let me down before, so I'm not worried. Anyway, the protection you get for 2 years for $30 is a great value. Wearables are easy to damage and it's good to know that you're covered for 2 years, and in 2 years, it'll be time to replace your smartwatch anyway.

I have used this service when my first watch stopped working while I was on vacation. Having the 2 year protection prevented me from having to buy a new watch.

The accident protection for best buy electronics is outstanding. Never have had any problems when the inevitable damage occurs. One of the main reasons I shop at best buy...

one of the best warranty I recommend to anyone who uses this watch on a daily basis. Don't take this warranty for granted and sign up as soon as you can. I will continue to use Samsung as a faithful customer for life.

I love this watch. It has so many things you can do and I have a lot of medical issues. I can do a lot of them on this watch.

I've worked for best buy in the past and will never make electronics purchases without it.

I bought this replacement plan for a Fitbit Charge HR I had. The clasp on the band broke. Best Buy refunded all of my money and gave a partial refund of the replacement plan. I was then able to buy a new one right off the shelf that same day. Best plan ever! I recently bought a Fitbit Charge 2 and I was sure to buy the replacement plan again.

It’s no apple watch, but it’s also not $850. If you are looking for a sturdy good looking smartwatch this is a great one. The battery life is OK. If I hit the gym before and after work I have to charge in between. If I just go once it will get through the day on one charge (but just). I would recommend getting a second charger to have with you at work or on the go. The screen is plenty bright and responsive.

I love it it great I recommend to others people to buy