Customer Ratings & Reviews

[Employee of bestbuy] I always get the protection on all the item just in case I want to exchange for something better, the service is great

I had PROBLEMS with 2 different products. They gave me 2 different fitbits, my THIRD FITBIT, working well, SO FAR. My printer is not printing correctly, the GEEK SQUAD checked my account, and to my surprise, they said bring it back, we will give you a new one. I was.pleasantly surprised

The pro 5 is a sleek yet durable smart watch to date. Has so many customizable features to set you apart from many others with same watch...

I am so pleased with the Geek Squad they are so knowledgeable. Geek squad also installed my tv and were very kind and professional, they did an amazing job, so happy I tried them out. I will definitely use them again.

The team services is exceptional, every time that I have a issue with my devices the they always come out with the best solution.

I bought a fitbil like 3 years ago and already had to change it 3 times since I had problems with the bands and every time I go they give me a brand new one withouts questions. The only bad thing is that now you can only use it once and then you have to buy a new guarantee.

Can't really say value wise if this is just that. Like any insurance policy, it only proves itself when needed. Hope I don't need to use it, but better safe than sorry. Do think it is a to pricey based on the base value of the item purchased.

Nice protection to have peace of mind. Haven't had to use it sor far.

Best Buy Geek Squad accidental protection plans are the best in the industry. Never any hassle when issues arise with products.

I switched back to Android and i bought this and its so much better than my old apple watch

I like the fact that best buy allows customers who purchase items from there store to have the option of coverage. Which I personally have had come in handy when certain purchases have defaults or effects which allows either a fix or replacement of the item I am one satisfied customer.

I have chosen to purchase the extra protection plan on several purchases, and it has definitely paid for itself. They have made it easy to keep your records stored thru their system, so you avoid the hassle of losing receipts. I will use this again on my next large purchase for sure!!

Battery starts running low too early in the day after only 20 months, or having weird software issues that you cant fix. This allows you to just swap to a new one for the price on the plan, awsome

Always good to have!! I've been purchasing geek squad all the time totally worth it

Protect my watch! Havent had to use it yet! but with a pricey watch like this gotta have a back up plan!

I mainly use the samsung smart watch as my watch but did get to use and see the fitbit watch and see the improvement of the current watch conpare to the old ones where a relative of mine use over 6 years ago.

I Love the service plans at Best Buy on purchases that are used a lot and have great potential to break down ex: bumping and scratching or wires twisting, battery wont charge! They honor them and no worries l feel like I won’t have to shell out the full price again!

Easy to work alongside with. No hassle or worries on what is covered.

When I buy wearable technology, I am going to use it! I will clean it and treat it right, but inevitably sometimes things break, like my Fitbit Charge2 band after 6 months. I brought it into the geek squad, and I was issued a full replacement on the spot! Love it!

I always buy the Geek Squad protection plan when I buy a new device. It's peace of mind, and help when I need it the most. The cost is well worth it.