Customer Ratings & Reviews

Easy working with Geek Squad Team at the Louisville Shelbyville Rd Store. Walk me through the policy and on to new watch!

the geek squad set up my smart watch to my iphone and explnind every thing very well thank you

Im hoping this helps protect my boyfriends watch, he works in a factory, so hoping the scratch resistant works!

We have always had good success whenever we have had to use the protection. Simple and have always been satisfied.

This is such a great watch! Battery life is unprecedented and the flashlight built into the watch is a life saver!

Unlike some other warranties, all you need to do is bring an affected product by the store. A gift card is easily given for the exchange price.

Geek squad protection is a must for smart watches. If anything goes wrong with the watch within 2 years you can trade it in for a new one. Great piece of mind!

The entire group is very helpful and knowledgeable. I appreciate them more than they could know!

Geek squad is the best at what they do i trust them over any other place for returns and repairs.

Protection is a must for me. I am hard on my items and this has saved me money. I have used this many times getting a replacement for broken items and they have been replaced. worth the money spent.

Im not tech savy nor; Do I know how to hook up or set up certain devices. So, for me its just great. If any of my devices breaks down; I just make an appointment and they take care of my gadgets.

I recommend everyone to purchase the warranty from Best Buy because you never know what can happen with your product. They will replace it with no questions ask. Great Accidental Protection

Always get the GS when getting items that might have accidents.

Use the Geek Squad protection on all my major purchases. Definitely worth the investment. Had a TV go out right before expiration of my coverage. Best Buy did a great job at getting me credit towards a new TV also gave me the option to have it replaced with a like model.

Smart employes, was in and out. Best part I left happy!

Purchased to cover my new Samsung S3 classic. After about 6 months, the device bricked after an OTR OS update. This coverage refunded my full original purchase price, and a new one was rush ordered with the credit. Two days later, I was good to go. No out of pocket!

Geek squad is amazing if they are not able to fix your device they will re place it but only if its still under warrnty.

They replaced my phone as the prior phone had an issue and wasn't repairable. Quick and efficient.

If you do not have toalt tech this is a must have. Wear the item and hope it never fails, but if it does your protected even when the replacement is no longer available.

So excited to have this extra added protection and peace of mind.