Customer Ratings & Reviews

[Employee of bestbuy] The best option when purchasing in best buy is to get geeks protection. It saves you a lot of troubles.

There fast at helping out no matter what the issue is. The always friendly and educated

Geek Squad has always been so helpful when needed. I intentionally purchase my electronic items from Best Buy specifically for the Geek Squad Protection Insurance!

Worth every penny to purchase the extended warranty. I can't tell you how many times I've bought the extended warranty on everything from BestBuy. Best Buy never fails and lives up to its reputation

They fixed my computer. Way to much inappropriate pictures of myself. I have a hangnail fetish. The geeks helped me realize my problem and I am currently in therapy. Thank you geeks

We never leave our puchases without protection. This and registration of warranties pay off.

So, so, so worth the money spent! One watch stopped working but because of this Geek Squad protection, I got a newer version watch 100% paid for with new Geek Squad protection!!

Bought the fit-bit watch for my son as a X-Mas present. He is very happy with it so far as you uses it all time when he goes out and does some running or walking exercising. We bought the Accidental Replacement Warranty for the product in case something happened to the fit-bit. This gives my son a good piece of mind on the product. As of now he has not had to utilize this warranty.

Smart employes, was in and out. Best part I left happy!

I had an issue with my Fitbit's band and I happen to call and see about what was covered and to my total surprise, they said everything and to bring it in and get another and that's exactly what I did=ssssoooooo happy I paid the extra$$$for the coverage...

Awesome! Recommend that everyone get the warranty. My watch was almost 2 years ago and I got a new Galaxy 4 replacement when the steps stopped counting.

Definitely worth my money to protect anything i buy from Best buy! Geek Squad is always super helpful.

I bought my wife a high-end watch, and like all beautiful and delicate things exposed to the real world, replacement insurance is a wise choice. Especially at the cost of the service versus the cost of the watch!

If you're already spending a bit on whatever technology you're getting, it's always worth it to purchase Geek Squad protection. They're awesome and helpful and are there if love happens and things get cracked/broken.

although I have not used the insurance, I am satisfied that I can use it at any time

Had to use this on another product and highly recommended.

I had a issue with my Samsung watch but the geek squad handled it. I'm thankful I had it.

We have used Geek Squad to protect many items and their service and support have been phenominal.

Great warranty protection plan. Had them on all of my Galaxy watches.

Could not have made a better decision to add this protection plan, my old fitbit was tearing and I went in to get a replacement and instead left with an upgrade for no added cost!! only had to pay to add the protection to the new device. I was so excited.