Customer Ratings & Reviews

Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!

Based on my lifestyle and the type of work I do there are multiple opportunities for problems with my smartwatch. This insurance provides me peace of mind for a relatively reasonable price.

The Geek Squad warranty for my Samsung Galaxy Active2 watch gave me peace-of-mind on my purchase. Excellent customer service when questions arose.

Needed for my pixel watch I purchased last time I'll use it in case if breaks or cracked screen.

I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

I always get the warranty on my phone and my watch is just in case I've had to use at once and they were there 100%

Great customer service, pay for the warranty. You are Covered!

Love them! Great service and fast as long as u made the appt

If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

I haven't had to use it. I love the protection. Good to know if something happens to it Im covered

Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

I always make sure to get the protection on electronics bc im so clumbsy and dont ever pay attention and break nearly everything.

I had to use this with my samsung watch. Very happy with how easy it is to cover what ever you bought it for.

Great watch. A year later, no big issues. Used by 14 year old.

I recommend this to anyone purchasing a Fitbit. It covered a Fitbit when it stopped charging. Saved my friend from having to put out the $ again for something that went wrong and wasn't her fault

I always buy protection from Geek Squad. They never let me down. I always get excellent service every time I need it.

There great and helpful, they help with everything you need.

Nice sound good equipment excellent fit I don’t regret it

My daughter attends a college 7 hours from home. When she had a problem with her computer, she just went to Best Buy and the Geek Squad was there to help.

Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.