Customer Ratings & Reviews

Excellent and very easy to use in store Very good customer service and they can get the job done

I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.

I love this protection plan! At first I almost didn’t get it thinking it was just an extra charge but it really paid for itself quick. Anytime my watch breaks or stops working, I just walk in and they replace it for me.

I went back and forth with what type of fitness watch to purchase. I decided on the blaze because it has the on-screen workouts. I was disappointed about not having the breathing sessions, but the update includes it. I love it!

Worth the price my prior watch stopped charging took it in for this replacement

I picked it up! It was on sale! And i love it! Very basic and easy to use!

My Fitbit starting to come apart after almost a year of wearing it everyday and working out about 3-5 days a week. Got the protection plan just in case and it came in handy. They replaced it for free right there in the store!

Couldn't be easier to use. No questions asked... Just replaced my watch.

I love my upgraded galaxy watch. Always check Best Buy sales

Excellent to have when things go south with the tech. Used the service with a headphone for my wife and we got a new pain for free.

Geek squad is very knowledgeable and helpful! I highly recommend them for all your best buy electronic purchases.

Best protection plan ever, easy to use and no questions asked when claiming a protected device.

Excelent product. Durable and chic. 5 stars to the product.

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

To put it simply: Geek Squad buys you peace of mind

I always make sure to get the extended warranty with geek squad

Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one

Awesome product. Best Buy has great employees that go the extra mile with a smile. Happy to have a brick and motor store to go to for devices, dvd collections, etc.

I bought a Samsung Gear fit2 for my first activity tracker and didn't want to risk it... So I bought protection and being rough on the gear, it blew the band. Bestbuy was very quick and professional in replacing. Very happy.

Geek Squad is great wouldn't buy anything expensive without it