Customer Ratings & Reviews

Make sure you get a copy of your warranty before you leave the store.

I paid $1700 for a Lenovo C940. I purchased 2YR ADH 1400 & UP LAPTOP GSP. So hare I am during COVID and the laptop needs help! Your representative told me to get an external display and keyboard and use them with the device until COVID is over!? Seriously, folks? When pressed, I was offered depot servicing. Send the laptop in and get it back in 2-weeks. I am an educator what am I supposed to do for 2-weeks. You tell me I must send it in for 2-weeks to get the laptop repaired. I want my $273.99 back. Lenovo is going to send someone out to my place within 3 days to fix the laptop. If you won't do the right thing, I will take this to the Attorney General.

Bought the watch as a gift for Christmas about 3 weeks before the holiday. They started the extended warranty when purchased and NOT when watch would have been and was activated on 12/27/20. I think that is a rip off....

Too bad the warranty doesn't cover loss due to a faulty designed strap.

It is good to have if something is to happen with your products.

2year warranty is not that good on this item very sad

My watch was so new tech I got geek squad to set it up for me!!

I like this product purchase . it is useful . I hope very one like it.

Pricey but worth it if anything goes sideways with the purchase.

Have not had to use this yet and hoping I will not use it

recommend coverage since we had to return/exchange the last one

I wish the warranty coverage could be extended....

Is good to have insurance but is too much the deductible.

I was hoping just to deal with the geek guys if something was wrong with the device, it turns out it's just a simple expensive extended warranty, will not help until after the manufacturer warranty expires, so not really useful as the product life is not that long

The store was difficult but the manufacturer was worth it .

Good benefit......................................

I have no need to use as yet, I hope I never have too

Glad that I had the geek squad protection on my watch

There geek squad service is okay. Nothing special about it.

the protection plan was a joke., It didnt cover what I was told and then would not replace it because they had to physically see what happened- despite me taking videos of when it was glitching and not working. I paid for a 2 year accidental protection plan that did absolutely nothing, but create more problems.